Sr. Engineer - Quality & CS

The Quality Engineer is expected to adhere to all safety rules and procedures
• The Quality Engineer is expected to report any unsafe condition or absence of any protective device immediately to their supervisor/Manager/Cell leader
• Quick response to customer concerns/complaints
• Conduct QRQC workshops to identify root cause of customer complaints, define corrective actions involving the CFT and their effective implementation within the target date as per customer specific requirements.
• Horizontal deployment of corrective actions for similar products or product lines
• Ensuring the compliance of customer specific requirements.
• Conduct periodic corrective action effectiveness verification audits.
• Provide trainings to operators/staffs on lessons learnt from previous quality issues and customer complaints.
Internal
• Conduct daily morning QRQC meetings to address any potential quality concern at customer end or chronic internal quality issues
• Conduct customer satisfaction survey and summarize the results to management for review and action plan.
• Co-ordinate/support customer audits (periodic system assessment audits) and close the NCs with corrective actions involving the CFT.
• Customer score cards & access to customer portals

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.