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Sr ESO

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Job Description - Sr ESO




Asianet SatCom is the leading internet service providers (ISP) offering broadband internet service and multi system operator (MSO) offering digital cable television services



Asianet Satellite Communications Limited, a pioneer in the provision of Digital cable TV (with Satellite channels and Cablecast channels) & Broadband Internet services, Started in 1993, has a legacy of over 25+ years as a Service Provider in Kerala, India. It is the First MSO (Multiple System Operator) in Kerala to get the coveted BECIL Certification and an ISP with Class A license , presently operating in Tamil Nadu , Karnataka , Andhra Pradesh , Telangana apart from Kerala where it has direct operations .







Role & responsibilities



• Develop and maintain strong relationships with Key Customers, understanding their business



objectives, and aligning them with our cutting-edge technology solutions.



• Perform daily Customer visits & Updation of CVR & Asianet Account Information System.



• Identify upselling and cross-selling opportunities, delivering innovative solutions that provide added



value and contribute to the company's sales targets.



• Act as a customer contact point within the organization, ensuring client feedback is heard and acted



upon to reach win-win resolutions and enhance service delivery.



• Create and execute strategic account plans to maximize revenue and profitability from key accounts



while meeting Customers' evolving needs.



• Stay abreast of industry trends, competitors, and market dynamics, providing Customers with



valuable insights and positioning them for success.



• Collaborate with internal teams, including product development and marketing, to deliver seamless



service and solutions to key accounts.



• Adhere to 100% CAF/ Customer Documentation and Payment collection compliance and updation.









Requirements



Preferred candidate profile



• Graduates, preferably MBAs with a minimum of 3 years of relevant experience; candidates with



higher experience will be considered for suitable roles. Preferably from Telecom/ISP industry.



• Demonstrated expertise as a Key Account Manager with a proactive approach in a B2B service



industry or a similar client-facing role within the technology sector.



• Proven sales prowess, consistently meeting or surpassing sales targets.



• Strong proficiency in key account management, presentation delivery, communication, and



relationship-building.



• Familiarity with CRM software and adeptness in utilizing data analysis tools.



• Strategic mindset with a thorough comprehension of market trends and industry advancements.



• Ability to thrive in a dynamic and fast-paced environment.


Benefits



Industrial standards



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