Sr. Integration Engineer

Job Description – Senior Integration Engineer (Workato)

Position Summary

We are looking for a Senior Workato
Engineer to join our Integration team and take ownership of designing,
developing, and supporting enterprise-grade integrations using Workato.

The role will primarily work on
integrations involving applications such as WMS, ChurnZero, ERP systems, CRM
platforms, databases, APIs, and other enterprise applications. The ideal
candidate should have strong hands-on experience with Workato and a solid
understanding of API-based integrations, architecture, data transformation,
event-driven integrations, and enterprise integration patterns.

This is a senior technical role
requiring someone who can independently understand business requirements,
design scalable integration solutions, develop and test Workato recipes,
troubleshoot production issues, and work closely with application, product, and
business teams.

Key Responsibilities

Workato Development & Integration

•  Design, develop, deploy, and
  maintain complex integrations using Workato.
  
• Build scalable and reusable
  Workato recipes, connectors, workflows, and integration frameworks.
  
• Develop integrations between WMS,
  ChurnZero, ERP, CRM, databases, SaaS applications, and other enterprise
  systems.
  
• Work with REST/SOAP APIs,
  webhooks, JSON, XML, HTTP, OAuth, and other integration technologies.
  
• Implement data mapping,
  transformation, validation, enrichment, and orchestration between multiple
  systems.
  
• Develop reusable integration
  components and establish standards for recipe development.
  
• Implement synchronous and
  asynchronous integration patterns based on business and technical
  requirements.
  
• Work with scheduled, event-driven,
  API-triggered, and real-time integrations.
  

Integration Architecture

• Translate business and technical
  requirements into robust integration solutions.
  
• Design end-to-end integration
  architecture considering scalability, performance, security, reliability,
  and maintainability.
  
• Recommend appropriate integration
  patterns and technologies based on the use case.
  
• Identify opportunities to
  simplify, standardize, and automate existing integrations.
  
• Establish best practices for
  Workato development, naming standards, error handling, logging,
  monitoring, and deployment.
  
• Collaborate with architects and
  senior engineers on integration architecture and technical decisions.
  
  

WMS & Enterprise Applications

• Develop and maintain integrations
  involving Infios WMS and related warehouse/business processes.
  
• Understand data and transaction
  flows between WMS and surrounding enterprise applications.
  
• Work with inventory, order,
  shipment, fulfillment, product, customer, warehouse, and other
  business-related data where applicable.
  
• Troubleshoot data synchronization
  and integration issues across WMS and downstream/upstream systems.
  
• Collaborate with WMS and
  application teams to understand integration dependencies and transaction
  flows.
  
  

API & Connectivity

• Design and consume REST and SOAP
  APIs.
  
• Work with API authentication
  mechanisms including OAuth 2.0, API keys, Basic Authentication, and other
  enterprise security mechanisms.
  
• Develop and troubleshoot webhooks
  and event-based integrations.
  
• Work with databases and SQL for
  data extraction, validation, reconciliation, and troubleshooting.
  
• Integrate with third-party SaaS
  applications and enterprise platforms.
  
• Understand API rate limits,
  pagination, retries, idempotency, throttling, and transaction management.
  

Production Support & Troubleshooting

• Provide technical ownership for
  production integrations and resolve integration failures within defined
  SLAs.
  
• Analyze failed transactions, logs,
  error messages, API responses, and data discrepancies.
  
• Implement robust retry, exception
  handling, alerting, and recovery mechanisms.
  
• Monitor integration health and
  proactively identify potential failures.
  
• Perform root-cause analysis and
  implement permanent fixes for recurring integration issues.
  
• Support production deployments and
  participate in incident/problem management activities.
  

Quality & Delivery

• Perform unit, integration,
  regression, and end-to-end testing of integration workflows.
  
• Validate data integrity across
  source and target systems.
  
• Work with QA and business teams to
  define integration test scenarios.
  
• Participate in code/design reviews
  and ensure adherence to development standards.
  
• Maintain technical documentation,
  integration specifications, data mappings, and support documentation.
  
• Follow appropriate SDLC, change
  management, version control, and deployment processes.
  
  

Collaboration & Leadership

• Work closely with Business
  Analysts, Product Owners, Architects, QA, WMS teams, application
  developers, and business stakeholders.
  
• Participate in technical
  discussions and provide integration-focused recommendations.
  
• Mentor junior and mid-level
  integration engineers.
  
• Review technical solutions and
  Workato recipes developed by other team members.
  
• Take ownership of integration
  deliverables from requirement analysis through production deployment and
  support.
  

Requirements

Required Skills & Experience

• 5+ years of
  experience in enterprise application integration, with significant
  hands-on experience in Workato.
  
• Strong hands-on
  experience developing and supporting Workato recipes and integrations.
  
• Strong
  understanding of REST APIs, SOAP APIs, HTTP, JSON, XML, webhooks, and API
  authentication.
  
• Experience with
  OAuth 2.0, API keys, authentication, authorization, and secure integration
  practices.
  
• Strong
  experience with data transformation, mapping, validation, and
  orchestration.
  
• Strong
  SQL/database knowledge.
  
• Experience in
  integrating multiple enterprise applications and SaaS platforms.
  
• Strong
  understanding of integration patterns such as:
  
• Request/Response
  
• Publish/Subscribe
  
• Event-driven
  integration
  
• Batch
  processing
  
• Scheduled
  integration
  
• Real-time
  integration
  
• Asynchronous
  processing
  

• Experience
  implementing error handling, retry mechanisms, logging, monitoring, and
  alerting.
  
• Strong
  troubleshooting and root-cause analysis skills.
  
• Experience
  working in Agile/Scrum development environments.