Sr Lead Analyst, Application Business Owner

Why we need this role

What you will do

What we're looking for

Typical tasks and responsibilities will include:

• Accountable for establishing, documenting, and publicising the Service Design and Transition processes and strategy, which will include the Service Design Package and Service Level package

• Defining and implementing service acceptance criteria for both new and changing applications

• Building and maintaining internal and external relationships at senior stakeholder level in order to articulate and guide projects and programmes in accordance with the delivery lifecycle providing for a demand and resource plan to be maintained and managed

• Leading the production of all Service Introduction artefacts including creating and negotiating Service Level Agreements for handing over to the operational support teams

• Acting as a key member of the Design Authority and ensuring that proposed solutions fit within the IT Operating model and IT Strategy