Sr Lead Engineer SoC Customer Enablement & TRM Engineering

Leads 4 Senior Engineers executing SoC-wide TRM creation and customer enablement workstreams (covering clocks/resets/buses/IO/error events/interrupts and IP programming guidance across the SoC). Owns a delegated area of responsibility and is accountable for the team's overall delivery (not just individual tasks). Establishes and enforces technical standards for TRM content quality, consistency, and “customer-appropriate” exposure (filtering internal-only information and aligning diagrams/nomenclature to external-friendly standards). Gathering inputs from Hardware Programming Guides (HPG), Hardware Design Guides (HDD), Hardware Settings References, internal SoC repositories (clocks/resets/buses/IO/error events/interrupts), and relevant third-party IP documentation with SoC parameterization notes. Ensures high-value usability features are built into the TRM deliverables where applicable (e.g., programmer sequences with register references, validation checks that references map to correct register listings). Ensures handoffs are crisp: what the team must provide (source assets, internal content, register listings), what external partners produce (drafts, rewrites, diagram updates), and how review/publish gates are satisfied. Guides the team's progression from documentation-first into broader customer application support responsibilities, minimizing context-switching while building a scalable support model. Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 6+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 5+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience. Experience required: 8 to 17 years Bachelor's degree in Engineering (EE/CE preferred) or related field (or equivalent practical experience). Proven ability to lead complex customer issues end-to-end: triage, debug strategy, root cause isolation, cross-team coordination, and closure. Demonstrated experience providing technical expertise through customer engagements such as product demonstrations, solution integration, and sustaining support. Experience partnering with sales/product/business teams to assess solution fit, shape requirements, and translate customer needs into actionable engineering plans. Strong technical communication skills: can explain complex hardware topics clearly to mixed audiences and influence decisions when tradeoffs are required. Strong ownership and prioritization across multiple programs/customers with minimal supervision. Experience acting as the technical point-of-contact for major accounts or key programs. Experience mentoring or guiding other applications engineers (debug methodology, best practices, documentation quality). Track record of creating scalable enablement assets (debug playbooks, hardware checklists, known-issues guidance) that reduce repeat escalations. Broad hardware platform exposure (board bring-up, power/perf/thermal considerations, compliance considerations depending on domain).