Job Purpose

Working closely with the Senior PABP, the role supports and manages the relationship with employees in the respective client groups on all people matters. The role would also work closely with line managers in an advisory capacity and be responsible for independently managing specific divisions on general people matters end to end. 

The role will assist in driving initiatives such as the periodic Performance Management process, L&D interventions, Rewards & Recognition, Employee Engagement etc. for the respective client groups in addition to also providing timely reports and analysis. Job also involves also effective coordination with internal PICG functions to facilitate business requirements and take part in PICG led bank wide programs/projects. 

Business Partnering & Employee Engagement:

• Establish positive meaningful relationships with employees, serve as an advisor to people and partner to business. 

• Assist the Sr. PABP in managing the staffing requirements for the Client Groups. 

• Assist in the smooth onboarding and orientation of senior hires, conduct exit interviews and share feedback internally. 

• Support in the group wide Employee Engagement and Wellbeing activities as and when required. 

• Conduct regular 1:1, skip level meetings and share feedback. 

• In coordination with the employee experience function, ensure all staff grievances are addressed and resolved in a timely manner; initiate appropriate disciplinary process in line with the Bank's policies. 

• Provides guidance and input on business unit restructures, workforce planning and succession planning.

• Guide managers on people practices, labor laws and statutory requirements. 

• Help drive team culture in creating a ‘preferred’ workplace for employees and foster an environment where employee behavior is aligned to our values. Conduct regular meetings with middle management level in respective groups to update them on PICG transformation journey and new/in the pipeline initiatives/projects.

• Support the PICG team in developing solutions, programs and policies.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Provides HR policy guidance and interpretation.
• Develops contract terms for new hires, promotions and transfers.

MIS and Policy management: 

• Manage all people related MIS / data requests across the client groups.

• Maintain a comprehensive employee database and manage ongoing reports/analysis for all Groups. 

• Work with the PICG functions on policy/benefits review and updates, maintain a record of all policies and benefits for UAE & MGNs.Assist employees and people managers on matters relating to policy Implementation and clarification. 

• Ensure adherence to policy and be guided by the people manuals across locations. Support line managers in the job evaluation process(documentation and coordination).

Rewards and Recognition: 

• Manage the recognition budgets in coordination with the respective Group coordinators, distribution for all client groups. 

• Ensure all budgets are accurately maintained and issuance requests are processed in a timely manner in compliance with policy and process. 

• Share timely updates with the respective Group Heads and Division Heads on utilization. 

• Manage the iValue program in close coordination with the Sr. PABP. 

Performance Management: 

• Assist the Sr. PABP in effectively managing the PM process for the Client Groups. This includes the mid-year performance check and the annual appraisal process -rating, bonus and increment distribution. 

Ensure timely completion of year end reviews, goal setting and completion of mandatory training programs.

Knowledge, Skills and Experience

• A minimum bachelor degree qualification in any field is required.
• –5-7 years’ experience in Human Resources at both operational and strategic level.
• Strong interpersonal skills, influencing, high level of analytical ability.
• Knowledge of banking business/financial services industry is a distinct advantage.
• Highly customer focused, as it demands in a service industry.
• Leadership skills, experience in working with matrixed organization. 
• Sound knowledge of all areas of HR with experience of international practices is preferred.