Sr Manager Product Management

• Function as consumer advocate to represent customer’s voice in business decisions.
  


• Organize primary research through standard methods or emerging digital methods.
  


• Evangelize SEG across projects and departments.
  


• Develop MA plans to collaborate with Customer Insights and bring insight for consumer behavior.
  


• Prepare Consumer Insights documents focusing on learning at strategic level.
  

An ideal candidate will have:

• 5+ years of experience working in customer insights/ research domain
  


• Experience leading customer insights function at a software company
  


• Excellent communication skills via phone, email, and video conference
  


• Hyper-organized and process-oriented.
  


• A strong multitasker who can wear multiple hats and juggle multiple projects at the same time
  


• Strong attention to detail
  


• Growth stage consumer facing B2C startup experience a big plus
  

Requirements

Experience: 5 - 8 years

Candidates from eComm/Internet/Online firms only (B2C)