Sr Sales Manager

Key Responsibilities

● Develop and grow trusted relationships with key clients

● Build thorough understanding of key customer needs and requirements

● Take ownership of driving repeat transactions and minimizing churn

● Serve as the link of communication between key customers and internal teams

● Resolve any issues and problems faced by customers and deal with complaints to

maintain trust

● Prepare regular reports of progress and forecasts using key account metrics

● Defend and Grow Client Revenue, Cross sell & up sell to existing client portfolio to

increase penetration

● Liaison with key decision makers – Business Managers, Risk Managers, Product

Managers etc. in banks and financial institutions to identify new opportunities and

grow existing business

● Gather and decipher the client’s requirements and suggest how various spocto

solutions can be implemented to enhance and improve the existing processes and focus

not just on product sales but also pitch new solution ideas.

● Understand and manage engagements to meet client expectations and build, deepen

and broaden client relationships

● Demonstrate excellence in engagement delivery, strategic problem solving, and strong

client relations at senior executive levels

● Work closely with internal teams for resolving client queries to ensure high quality

delivery of service and timely resolution of all member issues

● Monthly business review and governance Documenting end to end sales activities and

communication on sales platform and workflows used by the company Client

Governance Matrix on scheduled monthly, quarterly reviews to be defined and

conducted.

● Ensure timely receipt of payments against Invoices Detailed competition mapping

Requirements

• 8 years+ experience in Business Development and sales focused on B2B KAM or Enterprise KAM. Experience in Platform Sales across Rating Agency, B2B e-commerce platforms, SAAS platforms, Fintech, payment gateways will be preferred.
  
• Should possess excellent presentation skills and experience in Key Account Management 
  
• Experience in platform sales across Rating Agency, Private Bank and other Financial services.
  
• Detail-oriented with the ability to manage multiple relationships parallelly MBA / PGDM degree from a premier institution or Chartered Accountant would be preferred 
  
• Exceptional written and verbal communication, managing technical proposals 
  
• Ability to work under pressure & track record of delivering targets
  

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. 

Benefits

• A dedicated budget of INR 75,000/year that you can use towards pursuing learning programs/certifications/attending conferences
  
• Best in industry healthcare for you and your family: Life insurance (10X your Fixed annual CTC) and Critical Illness cover (7X your Fixed annual CTC)
  
• Generous health insurance for you as well as your dependents, including parents or parents in-laws up to INR 800,000 for self and dependents
  
• Child care reimbursement of 15k per month per child for all working parents towards nanny/creche expenses.
  
• Best in class maternity & paternity benefits.