Sr Support Engineer 2 - Windows Server Admin/ITIL/Azure/VMware

Overview:

We are seeking an experienced Windows Systems Engineer to manage, maintain, and optimize our enterprise Windows server environment. The role involves deploying and configuring Windows servers, ensuring system security, performing proactive monitoring, and supporting application and infrastructure teams with Windows-based workloads.

What you’ll do:

• System Administration
o Install, configure, and maintain Windows Server operating systems (2012, 2016, 2019, 2022).
o Manage Active Directory, DNS, DHCP, Group Policy, and certificate services.
o Administer Windows Failover Clustering and Hyper-V/VMware virtualization.
• Operations & Maintenance
o Perform OS patching, hotfix application, and server hardening.
o Monitor system performance and troubleshoot OS and application issues.
o Maintain backup and recovery processes (Veeam, Commvault, or equivalent).
• Security & Compliance
o Apply security updates and ensure compliance with corporate standards.
o Implement and monitor endpoint security solutions.
• Automation & Scripting
o Develop PowerShell scripts for system automation and reporting.
o Contribute to infrastructure-as-code and DevOps initiatives.
• Collaboration
o Partner with application teams, database administrators, and network engineers.
o Provide on-call support for critical incidents.

What we are looking for:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• 5+ years of hands-on Windows server administration in enterprise environments.
• Expertise in Active Directory, Group Policy, DNS, DHCP, and WSUS.
• Strong PowerShell scripting skills.
• Familiarity with virtualization (VMware ESXi, Hyper-V) and cloud platforms (Azure, AWS).
• Understanding of ITIL processes.
• Support (24 x 7 support) – shift rotation, work weekends and evenings
• Team player, fast learner, work in a fasted paced environment and share knowledge.
Preferred Skills:
• Experience with Azure AD, Intune, and hybrid cloud environments.
• Exposure to Microsoft System Center (SCCM, SCOM).
• Certification: MCSA/MCSE, Microsoft Certified: Azure Administrator, or equivalent. (ID111)

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.