SRM Manager

Location: Hybrid (3 days per week in Bengaluru office)

Salary: Competitive, based on experience

Are you an experienced and forward-thinking Supplier Relationship Management (SRM) professional ready to make an impact in a fast-changing, global environment? This is an opportunity to take a leading role in developing and embedding a best-in-class SRM framework within a high-performing, newly established Procurement function.

Our client is growing rapidly and looking for a collaborative, strategic SRM Manager to shape how supplier performance, risk, and value are governed across the organisation. You’ll report to the Head of Procurement and work across global teams to ensure third-party relationships deliver excellence, compliance, and measurable value.

About the Company

Our client is an established global fintech with an ambitious growth agenda.
They blend advanced technology with deep industry expertise to create innovative, reliable, and high-performance solutions for their customers worldwide.
This is an exciting opportunity to be part of their ongoing innovation and growth — shaping the next chapter of success for a trusted industry leader in a rapidly expanding market with huge opportunity for personal and company growth.

The Role

As SRM Manager, you’ll design, build, and implement an SRM framework that drives efficiency, service excellence, and compliance across the organisation. You’ll manage key supplier relationships, influence senior stakeholders, and ensure that vendor performance meets the highest standards.

You’ll also play a key role in establishing sustainable processes for vendor governance, performance reporting, and risk management.

Key responsibilities include:

• Define and implement SRM policies, processes, and tools to strengthen third-party governance

• Develop and monitor supplier KPIs at both contract and vendor level to ensure quality and performance

• Drive continuous improvement across supplier management practices and internal processes

• Partner with senior leaders to embed SRM best practice and promote supplier accountability across the business

• Deliver vendor and stakeholder training to promote awareness and adoption of SRM principles

• Collaborate with procurement and commercial colleagues on sourcing strategies, contracting, and negotiation

• Support the digitalisation of SRM processes, from risk and governance tracking to data analytics and reporting

• Produce regular performance dashboards and insights for leadership teams to support decision-making

• Enhance visibility of supplier spend, risk, and performance to identify opportunities for optimisation and value creation

What You’ll Bring

• 5+ years of experience in vendor or supplier management, ideally within a regulated industry, such as financial services.

• Proven experience in strategic sourcing, supplier governance, and contract performance management

• Proven success managing outsourced partners and key categories such as IT or marketing suppliers

• Excellent commercial judgement and negotiation ability

• Confident communicator with strong presentation and stakeholder management skills

• Highly analytical with strong problem-solving and process improvement capabilities

• Collaborative, pragmatic, and driven by continuous improvement and innovation

Where You’ll Work

This position offers hybrid working flexibility — a balance between home and office time to support productivity and work-life balance. You’ll collaborate with colleagues across multiple regions, engaging with global stakeholders in a dynamic and fast-paced environment.

How You’ll Grow

You’ll be joining a Procurement function at an exciting and formative stage. With strong leadership backing and a clear vision for best practice, you’ll have the opportunity to shape frameworks, influence strategy, and drive meaningful change. Ongoing training, coaching, and development opportunities will support your career ambitions and professional growth.

Ready to step into a role where your expertise can shape the future of supplier relationships?
Apply now and join a forward-thinking organisation that values innovation, integrity, and collaboration at every level.