Sr.Process Associate - Opportunity to Cash

Hello go-getter

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

You’ll make an impact by:

• This role involves engaging with customers via tele-calling to promote SHS products, enhance sales, build up relationships with existing and prospective clients. The ideal candidate will effectively manage customer interactions, drive sales initiatives, and contribute to overall customer satisfaction and business expansion to the assigned territory.
• Conduct outbound calls to generate leads and promote sales to achieve the sales targets.
• Manage customer relationships and ensure high levels of customer satisfaction.
• Perform account management tasks including conflict resolution and negotiations.
• Record and process customer orders accurately.
• Generate reports to monitor sales activities and outcomes.
• Ensure smooth tele sales operations by facilitating clear communication among departments, diligently tracking progress, promptly addressing & resolving any issues, and focusing efforts on meeting performance targets.

You’ll win us over by:

• Qualification:  Science Graduates/Diploma Holders/Equivalent (other graduates with similar domain experience may also apply).
• Proven sales experience of 1-2 years working as Inside Sales executives ( from healthcare industry/in to IVD industry would be of advantage.)
• Proficiency in all Microsoft Office applications and CRM software.
• The ability to follow scripts and adapt to the target-based system to enable working in the challenging environment.
• Ability to engage effectively with customers and build long-term relationships.
• Strong negotiation and problem-solving abilities.
• Excellent interpersonal & Effective communication skills.
• Have strong foresight to effectively understand customers during interactions.
• Candidates who are multilingual in Hindi/Malayalam/Tamil/Telugu/Bengali/Marathi, besides mandatory proficiency in English across all the regions are preferred.
• Good team player, quick learner, flexible to work with target/KPI based role.

Create a better #TomorrowWithUs! 

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.