Staff Database Reliability Engineer

• Critical Competencies:
  • Expertise in SQL Server, Oracle, PostgreSQL, and MySQL for administration and migration.
  • Experience with PostgreSQL/MySQL/PAAS DB, scripting, and automation.
  • Experience in AWS/Azure Cloud environments.
• Key Responsibilities:
  • Create and maintain SOPs for migration execution.
  • Formulate and monitor database management policies, procedures, and standards.
  • Provide design standards and guidance for projects and technical roadmaps.
  • Mentor and train Level 1 and Level 2 DBAs.
  • Engage with customers to streamline project deliverables.
  • Forecast database growth and plan for hardware and storage requirements.
  • Plan and deploy high availability and disaster recovery strategies.
  • Execute database software upgrades, patches, and service packs.
  • Investigate and resolve complex database-related issues.
  • Develop automation tools to streamline tasks.
  • Set up monitoring and alerting systems.
  • Generate performance reports and analysis.
  • Maintain up-to-date documentation of database configurations.
  • Resolve incidents, changes, and service requests under client SLAs.
  • Create detailed RCA reports for problem management.
  • Evaluate and manage third-party tools for database management.
  • Participate in sales implementations and vendor calls.
  • Provide 24x7 production support for database operations.
  • Execute large, complex database projects.
• Knowledge and Skills:
  • Proficient in SQL Server, Oracle, PostgreSQL, and MySQL for architecture, installation, configuration, performance tuning, high availability, and disaster recovery.
  • Experience in planning and executing database migrations and upgrades.
  • Cloud-enabled for project-based migrations, automation, and administration.
  • Familiarity with industry best practices for database administration.
  • Effective communication of technical information.
  • Leadership skills for unexpected situations.
  • Experience with automation using Python, AWS CLI, PowerShell, Shell.
  • Knowledge of infrastructure as code with CloudFormation, Terraform, GitHub.
  • Ability to deploy, manage, and troubleshoot HADR configurations.
  • Knowledge of deploying and managing RDBMS in cloud platforms.
  • Understanding of monitoring tools like Datadog, Azure Monitor, AWS CloudWatch.
  • Usage of ITIL-based ticket tools like ServiceNow.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.