Staff Product Manager

We are seeking a technically strong Product Manager to lead the development of platform capabilities while driving customer-focused outcomes across a cross-functional engineering team. This role is ideal for someone who combines product strategy with technical expertise and enjoys working closely with engineering, AI, and platform teams to deliver scalable, data-driven solutions.

As a Product Manager, you will own the product backlog, define clear product requirements, and collaborate with stakeholders to build innovative platform capabilities. You will play a key role in shaping AI-enabled features, improving system integrations, leveraging data to guide product decisions, and ensuring successful product adoption. This position requires a strong understanding of modern software architecture, APIs, event-driven systems, and AI-powered platforms.

Key Responsibilities

• Own and prioritize the product backlog, creating detailed user stories, acceptance criteria, and feature specifications aligned with business objectives.


• Partner closely with engineering, AI, and platform teams to deliver scalable, high-quality platform capabilities and technical solutions.


• Collaborate with infrastructure and integration teams to define APIs, data contracts, and seamless system integrations.


• Monitor product performance through KPIs, adoption metrics, and customer feedback, driving continuous product improvements.


• Define and maintain AI platform artifacts, including intent definitions, skill specifications, and policy configurations to support intelligent workflows.


• Develop and maintain validation scenarios and test datasets to ensure the quality and reliability of AI-enabled capabilities.


• Support feature adoption by driving change management initiatives, documentation, and user enablement activities.


• Design and implement workflow automations using integration and automation platforms to improve operational efficiency.


• Work with RESTful APIs, webhooks, authentication mechanisms, and third-party integrations to support product functionality and troubleshoot integration challenges.


• Collaborate with data teams to define reporting requirements, analytics instrumentation, and data models for product insights.


• Facilitate product prioritization, manage stakeholder expectations, and communicate technical trade-offs effectively across business and engineering teams.


• Contribute to product strategy by identifying opportunities for innovation, scalability, and enhanced customer experience.

What Makes You a Great Fit

• 6+ years of experience in Product Management, preferably within platform, enterprise software, AI-enabled, or data-driven products.


• Strong technical understanding of software architecture, APIs, system integrations, and scalable platform design.


• Experience working closely with engineering teams and interpreting technical specifications, system designs, and data models.


• Hands-on knowledge of RESTful APIs, webhooks, authentication protocols, and enterprise system integrations.


• Familiarity with AI technologies, Large Language Models (LLMs), agentic AI concepts, and intelligent workflow platforms.


• Strong analytical mindset with experience defining product KPIs, measuring success metrics, and making data-driven product decisions.


• Excellent stakeholder management, communication, and cross-functional collaboration skills.


• Proven ability to balance business priorities with technical feasibility while managing multiple initiatives.


• Strong problem-solving and critical-thinking abilities with a structured approach to product development.


• Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related field.


• Experience with marketing technology, customer data platforms, learning platforms, or workflow automation tools is an added advantage.