Staff Systems Analyst (7 - 10 years of experience as Workday Support Specialist)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

We are seeking a dynamic Workday Integration Specialist with strong Workday functional knowledge to join our People Tech team. This role bridges the gap between business and technology, combining Workday integration expertise with hands-on configuration and functional support across key HR modules. The ideal candidate will contribute to both the strategic and operational aspects of our HR technology landscape, helping implement seamless integrations, manage Workday configuration, and support application lifecycle needs in collaboration with global HRIS, infrastructure, and IT operations teams.

Key Responsibilities:

Integration & Configuration

• Troubleshoot and maintain Workday integrations using EIB, PECI/PICOF, Workday Studio and ensure successful execution of scheduled and event-driven integrations.
• Troubleshoot functional issues reported on Workday modules including HCM, Time & Absence, Payroll, Compensation, and Talent.
• Manage the integration lifecycle in accordance with SDLC standards and best practices.

Functional & Business Support

• Collaborate with HR and business stakeholders to deliver training, user support, and documentation for business users.
• Partner with Cyber-security to ensure security compliance as per industry standards.
• Engage with stakeholders and configuration item (CI) owners to ensure CMDB accuracy and compliance.

Reporting & Analysis

• Troubleshoot custom and advanced Workday reports using RaaS, calculated fields.
• Interpret complex data into actionable business insights and management-level reporting.
• Monitor system health and proactively identify anomalies or inefficiencies.

IT Operations & Governance

• Partner with infrastructure and development teams on patching, vulnerability remediation, and operational compliance.
• Support IAM and data privacy policies across Workday and related systems.

Governance, Risk & Compliance

• Participate in internal audits and ensure adherence to ITIL processes (Incident, Change, Problem Management).
• Complete application risk assessments and support security/privacy documentation.
• Coordinate with vendors and Operational Resiliency teams for disaster recovery (DR) planning and service impact assessments.
• Execute tasks as per IAM procedures including user access reviews and entitlements management.
• Manage patching and remediation plans in collaboration with infrastructure and security teams.
• Report and manage non-compliance situations; support audit issue resolution and tracking.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualification

5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.



Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Systems, HR Technology, or a related field.
• 6+ years of experience with Workday, including both integration and functional support.
• Hands-on experience with EIB, Studio, PECI/PICOF and Workday Reports.
• Strong understanding of IT operations, GRC practices, and SDLC methodology.
• Familiarity with configuration management, CMDB tools, and ITIL processes.
• Strong analytical, communication, and cross-functional collaboration skills.
• Workday certification(s) in Integration, HCM, or Reporting.
• Experience working in a global, enterprise-scale HRIS or IT environment.
• Knowledge of data privacy regulations (e.g., GDPR) and risk management practices.
• Exposure to tools such as ServiceNow, Qualys, and data privacy platforms.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.