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State Relationship Manager _Digital Banking Kotak 811_0434_1419_1083395

Job Description - State Relationship Manager _Digital Banking Kotak 811_0434_1419_1083395

Description

JD for State Relationship Manager


 


Key Deliverables



  • Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. 

  • Sources new bank customers through external individual efforts and acquisition channel.

  • Cross sells bank products to existing set of Branch customers which are mapped. 

  • Informs customers of new products or product enhancements to further expand the banking relationship. 

  • Plans and conducts special sales initiatives and events for prospective and existing clients. 

  • Coordinates with other group companies to provide seamless access to other products. 

  • Maintains complete relationship record for assigned customer accounts.     

  • Tracks customer complaints/queries and turnaround times for customer satisfaction


Desired Candidate Profile



  • Graduate - 3 -5 years of experience 

  • Post Graduate - 2 -3 years of experience 

  • Customer orientation

  • High energy and drive AMFI / IRDA certified is preferred


 



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