Store Manager

job Description: Store Manager –
Pharmacy Retail

Company: Chemist Box Private Limited
Position: Store Manager
Location: Patna or anywhere in Bihar
Store Type: Retail Pharmacy Store

About Chemist Box Private Limited

Chemist Box Private Limited is a growing
multi -outlet retail pharmacy chain based in Bihar, currently operating around 20–24
physical stores with a strong expansion plan.

Role Summary

The Store Manager will be responsible for
managing the day -to -day operations of the assigned pharmacy store and ensuring
achievement of store -level KPIs. The role will focus on store operations, staff
supervision, customer handling, process adherence, reporting, and coordination
with the Head Office / Area Team.

Key Responsibilities

• Manage daily store operations, including store opening or
  closing as per assigned shift, staff rotation and availability, billing
  discipline, store hygiene, and process adherence.
  
• Guide and supervise store staff to ensure proper customer
  handling and timely resolution of customer queries and complaints.
  
• Monitor store KPIs such as sales, customer service, stock
  discipline, expiry control, staff productivity, and operational standards.
  
• Coordinate with the Head Office / Area Team for operational
  issues, reporting, and daily follow -ups.
  
• Ensure proper implementation of company SOPs and store -level
  instructions.
  

Requirements

Qualification & Experience

Graduate and above in any stream.

Candidate should have experience in store operations as a manager, preferably in
FMCG, organized retail, or pharmacy retail.

Pharmacy experience is not mandatory for this role.

Required Skills

• Good understanding of retail store operations
  
• Team handling and staff supervision ability
  
• Customer service and complaint handling skills
  
• Basic Excel, email, and reporting skills
  

Benefits

Remuneration

Fixed salary: INR 5 lakhs per annum and above, as per experience and industry
standard
Variable incentives: Performance -based variable incentives
Additional benefits: Bachelor accommodation provided by the company, PF,
and other applicable perks