Store Manager (luxury Apparel) - Delhi

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Primary Title: Retail Store Manager - Luxury Apparel

Role & Responsibilities

• Drive sales growth and store KPIs through targeted coaching, clienteling strategies, and promotional execution.


• Recruit, onboard, train and mentor sales teams; set clear performance expectations and develop talent through regular feedback and coaching.


• Manage inventory lifecycle—replenishment, stock transfers, audits and shrinkage control—to preserve margin and availability.


• Deliver exceptional VIP experiences: manage appointments, personalised follow-ups, alterations coordination and after‑sales service to maximise lifetime value.


• Maintain visual merchandising, loss prevention and compliance with luxury brand guidelines to protect brand integrity and customer perception.

Skills & Qualifications

• Must-Have

• Luxury Retail Operations


• Visual Merchandising


• Inventory Management


• Point of Sale


• Clienteling


• Loss Prevention

• Preferred

• CRM Platforms


• Omnichannel Retail


• Multi-store Management

Qualifications

• Proven track record managing high-end apparel boutiques with strong commercial results and customer retention.


• Demonstrable ability to hire, coach and retain sales talent; comfortable setting and achieving KPI targets.


• Excellent customer service orientation with experience handling VIP clientele and personalised selling.


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Benefits & Culture Highlights

• Work in premium retail environments with opportunities for performance-linked incentives and skill development.


• Collaborative culture focused on high-touch service, professional growth and internal mobility.


• Exposure to curated designer assortments and direct engagement with luxury clientele and merchant teams.