Store support executive

●      Parcel
Segregation: Open and segregate local and out -of -state parcels, handover
products to respective departments, update drive sheet and maintain records.

●      Inventory Management: Reference turnover and full
stock product details in drive sheet.Follow up with stores and validate
inventory records.

●      Retail Point of Sale (RPOS) Management: Check for
pending transfer orders (TOs) and clearances.

●      Courier Performance Management: Check and follow up
on store parcel courier delivery details. Prepare Courier Performance Report.

●      Store
Support :

○      Manage
customer orders from warehouse to stores. Handle customer damage product
exchange mails and follow up.

○      Process excess and short -received inventory
reconciliation mails. Clear missing, mismatched, or broken products and update
records.

○      Send price change (MRP) and gram change mails to
stores and follow up.

○      Handle barcode request process.

○      Manage new store transactions, transfers in, and
format verification.

○      Handle stores' customer GST billing.

○      Coordinate
with stores for general queries.

●      Check and
update store HQ backup. Communicate issues to the IT department.

●      Monitor sample items sent to suppliers from
warehouse inventory. Manage excess, short -received items from suppliers.

●      Generate E -Way bills as required.

●      Coordinate
with suppliers for priority orders and jewellery -related matters.

●      Minimum of
1 years of experience in a similar role within a warehouse or retail
environment. Experience in inventory management, or parcel handling, is highly
preferred.

●      Proficiency in Kannada, Hindi, and English
language.

●      Responding to emails and providing resolutions.

●      Proficiency in computer operating systems and MS
Office software, Google drive especially Excel.

●      Good written and verbal communication skills

●      Issues troubleshooting, settlements, clearances,
record maintenance.

●      Ability to
work as part of a team and maintain quality of work