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Strategic Account Manager (SAM)

Job Description - Strategic Account Manager (SAM)

About Truviq

Truviq Systems is a technology company delivering enterprise software, process orchestration (Pega, Camunda, and other leading platforms), agentic AI -driven automation, and talent solutions across industries. We're looking for a results -driven Strategic Account Manager to grow key accounts, deepen client relationships, and drive Truviq's next phase of growth.



Requirements

Key Responsibilities

  • Own and execute strategic account growth plans, identifying upsell, cross -sell, and new business opportunities — across technology and staffing/talent engagements.
  • Conduct account mining to map stakeholders, uncover whitespace, and convert insights into a structured pipeline.
  • Build and maintain strong relationships with key stakeholders and decision -makers at client organizations.
  • Act as a trusted advisor, aligning Truviq's solutions to clients' strategic goals.
  • Partner with sales, pre -sales, delivery, and marketing to shape and deliver customized solutions.
  • Track market trends, competitor activity, and client data to surface growth opportunities.
  • Lead regular business reviews to ensure alignment and demonstrate value delivered.
  • Meet or exceed revenue and client satisfaction targets while maintaining CRM accuracy.

Required Skills and Qualifications

  • 8–12 years in IT services account management, with a track record of driving growth in technology accounts.
  • Strong understanding of IT services, software development, and digital transformation solutions.
  • Proven ability to identify opportunities, build growth strategies, and close complex deals.
  • Exceptional relationship -building skills, including with senior executives and C -level stakeholders.
  • Strategic mindset, with strong analytical, communication, and negotiation skills.
  • Bachelor's degree in Business Administration, IT, or related field; MBA preferred.
  • Experience with Healthcare & BFSI industries, or exposure to staffing/talent solutions, is a plus.
Why Join Truviq?

Truviq values innovation, collaboration, and a results -oriented culture. As Strategic Account Manager, you'll play a key role in scaling our business and driving long -term success. If you're passionate about building strong client relationships and delivering measurable growth, we'd love to have you on board.



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