Student Admission Counsellor (PRIME)

Company : Leadias

Job Description - Student Admission Counsellor (PRIME)

We are seeking a highly motivated and results driven Student admission counsellor to join our team at Lead IAS Academy. You will play a crucial role in promoting our IAS coaching programs to prospective students, generating leads, and driving sales growth. If you have a strong background in UPSC and excellent communication skills, we encourage you to apply.

Key Skills and Responsibilities

Inbound Calls: Handle incoming calls from customers, responding to queries and providing support.
Outbound Calls: Make outbound calls to leads (provided by the institution) to promote products/services and generate sales.
Data Management:Accurately update customer information, lead stages, admission counts, other relevant details.
Team Player: Collaborate with colleagues to achieve sales targets, share best practices, and support team members.
Problem-Solving: Resolve customer complaints and issues in a timely and professional manner.
Adaptability: Adapt to changing sales scripts, products, and processes, ensuring seamless execution.
Active Listening: Listen attentively to customers, understanding their needs and concerns to provide personalized solutions.

Essential Qualities

Excellent Communication Skills: Clear, concise, and persuasive communication.
Strong Interpersonal Skills: Ability to build rapport with customers and colleagues.
Positive Attitude: Friendly, enthusiastic, and motivated demeanor.
Resilience: Ability to handle rejection, criticism, and challenging customers.
Time Management: Effective prioritization and organization to meet sales targets.

Desirable Qualities

Product Knowledge: Familiarity with products/services to effectively promote and answer questions.
Sales Skills: Ability to persuade, negotiate, and close deals.
Active Listening: Attentive listening to understand customer needs and concerns.
Problem-Solving: Ability to resolve customer complaints and issues.
Adaptability: Willingness to adapt to changing sales scripts, products, and processes.

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About the Company

Leadias

Lead IAS provides Complete Learning Ecosystem for all IAS Aspirants.

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Student Admission Counsellor (PRIME)

Job Description - Student Admission Counsellor (PRIME)

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