Study abroad counsellor

Role Overview

As a Study Abroad Counsellor, you will handle the complete counselling process for students – from career guidance and university/course selection to applications, visa processing, and post-admission support. You will work closely with students and parents, ensuring they receive accurate information and a seamless study abroad experience.

Qualifications & Experience

●      Bachelor’s or Master’s degree (any field).

●      1–3 years of experience in counseling, admissions, or study abroad services (mandatory).

●      Knowledge of IELTS/TOEFL is required.

●      Must have end-to-end knowledge of at least 2 countries (UK/USA/Australia/NZ/Germany/Dubai/Ireland).

Skills We’re Looking For

●      Strong verbal & written communication to interact with students, parents, and partners.

●      Ability to guide students through the entire admission and visa process.

●      University/course profiling, SOP/CV/LOR review, and application management.

●      Organized, detail-oriented, and able to handle multiple deadlines.

●      Good knowledge of CRM tools, MS Office, and digital communication.

●      Proactive, empathetic, and solution-oriented approach.

●      Team player with a target-driven mindset.

Key Responsibilities

●      Convert qualified leads into student enrollments through effective counseling.

●      Deliver counseling sessions and explain suitable university/course options.

●      Guide students in preparing SOPs, CVs, LORs, and required documents.

●      Manage application submissions, track progress, and resolve issues with universities.

●      Advise students on scholarships, fee payments, and finalizing admissions.

●      Provide complete visa counseling and documentation support.

●      Promote value-added services (loans, forex, accommodation, insurance, flights).

●      Maintain student data, follow-ups, and communication records in CRM.

●      Attend education fairs, admission days, and student engagement events.

●      Participate in training sessions and stay updated on country-specific knowledge.