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The Supply Chain Operations Specialist supports logistics coordination, demand and inventory planning, basic quality control activities, and communication with contract manufacturers. This is a junior-level role ideal for candidates looking to build a career in supply chain management within a dynamic and fast-paced environment.
Responsibilities :
- Logistics Support
- Coordinate with freight forwarders and courier partners for inbound and outbound shipments.
- Track shipments and provide delivery updates to internal teams.
- Assist with shipping documentation including invoices, packing lists, and customs forms.
- Help resolve shipping or delivery issues.
- Demand & Inventory Planning Assistance
- Compile sales data, forecasts, and order history to support planning activities.
- Monitor inventory levels and assist in generating reorder alerts.
- Update ERP systems with order, delivery, and inventory data.
- Support regular planning meetings with updated status reports.
- Quality Control Coordination
- Help arrange basic incoming inspections and document results.
- Maintain quality logs and assist in non-conformance follow-ups.
- Communicate with vendors on packaging, plastics, keypads, labeling, and documentation issues.
- Work with the QA team to track quality-related compliance requirements.
- Support customer quality audits and visits
- Conduct in-process quality control audits
- Communicate with global stakeholders on status reports for production yields, product qualifications, or issues resolution.
- Contract Manufacturer Support
- Follow up with contract manufacturers on production timelines and delivery schedules.
- Assist in maintaining accurate BOM and documentation records.
- Track sample shipments and coordinate internal evaluations.
- Maintain trackers for open issues, approvals, and delivery metrics.
- Maintain updated records of open issues, delivery plans, and vendor KPIs.
Qualifications / Skills :
- Bachelor’s degree in Supply Chain Management, Engineering, Business, or related field.
- 7+ years of relevant experience in supply chain operations, preferably in a manufacturing or trading environment.
- Basic understanding of logistics, inventory management, or production processes.
- Strong Excel skills; familiarity with ERP tools (e.g., SAP, Oracle, Zoho, Tally) is a plus.
- Good communication skills in English and Hindi; ability to coordinate across teams and suppliers.
- Preferred Attributes
- Eager to learn and take ownership of tasks.
- Organized, detail-oriented, and proactive.
- Comfortable working in a multicultural, fast-paced environment.
- Willingness to occasionally travel to local vendor or warehouse sites.
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