Supply Service Associate II

We Are Teva

The Opportunity

He / She will be the interface between the site and Teva’s global packing sites. Continue focus on focus on order fulfillment, customer satisfaction, and ensuring product availability through effective order book management. Control volume flow and engage with pack sites for purchase order and forecast related matter. Dispatch co-ordination with logistics, dealing with internal stake holders for batch release. Ensure site OTIF NLT 90% through various initiatives.

How You’ll Spend Your Day

• Act as the single point of contact (SPOC) for end-to-end finished goods order management at the site.


• Receive and consolidate monthly forecasts and purchase orders from packing sites.


• Proactively manage relationships with packing sites to identify and resolve supply gaps, mitigating potential stock-out risks.


• Provide critical inputs for the monthly production plan to achieve site bulk OTIF > 90%.


• Prepare detailed dispatch plans and coordinate with cross-functional teams to ensure strict execution adherence.


• Participate in weekly review calls with packing sites, communicating delivery status and highlighting bottlenecks or risks.


• Analyze demand and supply inputs from packing sites and share variance analysis with relevant stakeholders.


• Maintain strict governance on back orders and projected out-of-stock products, including defined mitigation and recovery actions.


• Support scenario planning and risk assessments to help the site proactively evaluate and manage potential supply risks.


• Provide constructive support to cross-functional teams (CFTs) for production planning and bulk delivery commitments.


• Proficiency in ERP systems (like SAP or Kinaxis) and supply chain performance analytics. Strong data analytical skills.


• Ensure all distribution and order management activities comply with regulatory and quality standards, safeguarding patient safety.


• Ensure all manufacturing, testing, and distribution processes comply with global regulatory standards and current Good Manufacturing Practices (cGMP).


• Well versed with deviation management, RCA, CAPA ownership, ALCOA+ governance and self-inspection quality management.

Your Skills and Experience

• Experience: 5–6 years of experience in customer supply chain, preferably in pharmaceutical formulation


• Education: Bachelor’s degree in science or pharmacy


• Systems: Strong proficiency in ERP systems (SAP) and MS Office (Excel).

Salary Range

How We’ll Take Care of You

At Teva India, care is at the heart of how we work. From your first day, you’ll be welcomed into a people-first culture built on inclusion, respect, and belonging.

That support extends to you and your loved ones through benefits designed for real life. These include comprehensive medical insurance, OPD coverage, annual health checkups, term life and accident insurance, and confidential emotional wellbeing support through our Optum Employee Assistance Program. You’ll also enjoy healthy meals at work, holistic wellbeing initiatives, and volunteering programs that help you give back to the community.

Your growth matters too. You’ll have opportunities to build future-ready skills, collaborate on projects with global teams, explore internal career opportunities, and learn through programs such as our AI-enabled Teva Twist program, R&D Academy, continuing education, and mentorship.

Join our vibrant workplace, where we celebrate milestones, festivals, achievements, and community impact together. 

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Teva’s Equal Employment Opportunity Commitment