Must Have | Good to have | Location | Shift | Experience | Additional Information |
strong incident/problem/change knowledge, mature stakeholder communication, and the ability to monitor and challenge vendors, with datacenter and ITIL knowledge considered beneficial | Monitoring-platform knowledge and ITIL knowledge ; Mechanical or electrical knowledge related to data centers is preferred; Power BI & MS excel knowledge | TPO, Yerawada | 24x7*365 coverage on a rotational roster | 7+ Years of total experience 3+ Years of relevant | o Hardware issues are coordinated with a global hardware vendor, while facility issues such as elevated data-center room temperature are coordinated with the facilities team; the role records updates in the ticket and engages the required stakeholders. |
Mandatory Skills: IT Operations Management
Experience: 5-8 Years
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