M

Support Engineer Business Applications

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
Apply Now
icon loader Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Support Engineer Business Applications

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

  • Provide first-level technical support services for issues for core business systems and software
  • Identify and communicate patterns of user activity or challenges that might require a more comprehensive resolution
  • Assist business units with special software needs
  • Manage and document all issues and incidents
  • Ensure a positive end-to-end client experience, providing a single point of contact for the client
  • Record each business support request, documenting each problem-solving interaction, including all successful and unsuccessful decisions made and actions taken, through to the final resolution
  • Document all pertinent user identification information, including name, business area, contact information, and the nature of the problem or issue
  • Review, create, and update documentation in shared knowledge base
  • Build report and elicit problem details from team members
  • Test fixes to ensure problems have been adequately resolved and perform post-resolution follow-ups on help requests


 

Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V

Job Requisition ID:

024558

Job Category:

Information Technology

Primary Location City:

Chennai

Primary Location Region:

Tamil Nādu

Primary Location Postal Code:

600089

Primary Location Country:

India

Additional Posting Location(s):

NSM Bangalore Block I


 


 

Original job Support Engineer Business Applications posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Apply Now
Share Job
Share Job

Auto-Apply to Support Engineer Business Applications Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Support Engineer Business Applications Jobs in India

GrabJobs is the no1 job portal in India, connecting you to thousands of jobs fast! Find the best jobs in India, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.