Systems Engineer

Systems Engineers ensure the stability, integrity, and efficient operation of information systems that support core organizational functions and customers. This is achieved by monitoring, maintaining, supporting, and optimizing all operating systems assigned. The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems.

DUTIES AND RESPONSIBILITIES
 

• Experience of 4 years in core Windows servers for L2 position

• Providing support to primarily external customers.
• Interact with customers, end-users, and team members on a daily basis.
• Maintaining Ticket updates and solving the issues within SLA
• Troubleshoot Windows environments
• Installation, configuration, maintenance, and support for hardware, operating systems, and application
• Participation in completing customer change requests and problem ticket resolution outside of normal business hours.

Mandatory Skills

• Windows 2008, 2012, 2016, 2019  Server Operating System Administration
• Good skills in configuring, maintaining and troubleshooting server-class hardware
  (Preferably HP, Dell, IBM, Blade Chassis)
• Good troubleshooting knowledge of all the current Windows OS versions and Active Directory
• Experience troubleshooting and resolving network-related issues, including fundamental knowledge of networking concepts
• Proven track record providing excellent customer service
• Good to have skills: Good Communication skills, VMWare, and Storage Knowledge to have an understanding of the Whole Environment with Shift 24 X 7 rotational Shifts.

Primary Location City/State:

Pune, IN - Qubix, Maharashtra

Additional Locations (if applicable):