Systems Integration Senior Specialist - ServiceNow

Support, maintain, and extend existing FSO platform functionality within ServiceNow. Design, configure, and implement new features and enhancements aligned with business requirements. Collaborate with scoped app teams to manage integrations, plug-ins, and third-party solutions. Contribute to ServiceNow software release cycles by delivering configuration tasks and features. Troubleshoot, resolve, and document incident tickets related to the ServiceNow platform and hosted applications. Ensure adherence to ServiceNow best practices, coding standards, and platform governance. Participate in Agile development processes, including sprint planning, reviews, and retrospectives. ________________________________________ Minimum 3 years of experience in ServiceNow implementations and development. Certified ServiceNow System Administrator (CSA). Certified ServiceNow Application Developer (CAD). Strong understanding of ServiceNow data structures, scripting (JavaScript, Glide), and UI policies. ________________________________________ 4+ years of in-depth experience in ServiceNow implementations, ideally within the financial services domain. Certified ServiceNow Implementer in Customer Service Management (CSM) and/or Financial Services Operations (FSO). Experience with ServiceNow integrations, including REST/SOAP APIs and third-party systems.