Systems Integration Senior Specialist - VDI

- 5+ years of IT infrastructure technical implementation experience required - Server hardware fundamentals - 5+ years engineering experience related to x86 technical offerings such as VMware, Microsoft, and Citrix. - Advanced and proven track record of engineering and supporting highly available Citrix environments involving XenApp and/or XenDesktop. - Technical Knowledge on VMware product line (vSphere, Horizon View in particular) and, SQL (VCA VMware Certified Associate highly preferred) - In depth direct system engineering experience involving hardware, software and services solutions for x86 Solutions. - Extensive skills with Windows Networking, Active Directory, and profile management. - Networking concepts (TCP/IP, Routing, Firewalls, Network Security) - Thorough understanding of enterprise datacenter technologies including Networking, Security, TCP/IP, SAN and NAS, physical datacenter practices - Accurate ticket documentation of the support request and troubleshooting steps taken - Maintenance of operational systems/resources on customer environment - Demonstrated ability to assess, implement and troubleshoot IT Infrastructure systems and configurations in the designated practice using procedures, scripts, and templates. - Demonstrated engineering expertise (gather requirements, problem solve and recommend) in mid-sized and Fortune 1000 customer environments - Demonstrated ability to achieve high level of Customer Satisfaction on all engineering engagements - Respect deadlines and procedures agreed at team level or with the customer - Ability to listen, learn and improve - Excellent English skills, both written and verbal