Talent Acquisition Coordinator Team Lead, India

Job Description

Key Responsibilities:

Team Leadership & Development:

• Lead, mentor, coach, and develop a team of Talent Coordinators, fostering a high-performance culture and ensuring continuous professional growth.
• Manage team workload, performance reviews, and daily operations to meet service level agreements and deadlines.
• Drive team engagement and collaboration, ensuring best practices are shared and implemented.

Process Excellence & Compliance:

• Internal Audit & SOP Adherence: Oversee and ensure strict adherence to all internal HR policies, standard operating procedures (SOPs), and compliance requirements across all talent coordination activities.
• Proactively identify areas for process improvement and implement solutions to enhance efficiency, accuracy, and scalability.
• Contribute to the development and refinement of talent coordination SOPs.

Candidate & New Hire Experience:

• Offer Generation & Management: Supervise the accurate and timely generation, distribution, and tracking of employment offer letters and related documentation.
• New Joiner Induction & Onboarding: Design, implement, and continuously optimize the new hire induction and comprehensive onboarding experience, ensuring a seamless, welcoming, and informative start for all new employees in a large organizational context.
• Ensure all pre-onboarding activities are completed efficiently.

Operations & Vendor Management:

• Background Verification: Manage and streamline the end-to-end background verification process, ensuring compliance with legal and company standards.
• Vendor Management: Effectively manage relationships with external vendors (e.g., background check providers, onboarding platform vendors) critical to the talent acquisition and onboarding process, ensuring service quality and cost-effectiveness for a large organization.
• Manage and track all associated documentation and data meticulously.

Stakeholder Collaboration:

• Act as a primary point of contact and subject matter expert for talent coordination processes, collaborating closely with Recruiters, HR Business Partners, Hiring Managers, IT, and other internal departments.
• Provide expert guidance on complex coordination queries and issues.

Reporting & Analytics:

• Track, analyze, and report on key talent coordination metrics (e.g., time-to-onboard, offer acceptance rates, background check completion times) to identify trends and inform decision-making.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 8+ years of progressive experience in Talent Acquisition Coordination, HR Operations, or a similar field.
• At least 5+ years of demonstrated experience in a leadership role, managing and mentoring a team of Talent Coordinators or HR professionals.

Proven expertise and hands-on experience in:

• Leading internal audit processes related to HR/TA operations.
• Developing, implementing, and ensuring adherence to SOPs.
• Designing and executing comprehensive new joiner induction programs.
• Managing the end-to-end offer generation process.
• Crafting and delivering exceptional new hire onboarding experiences.
• Overseeing background verification processes.
• Effective vendor management, specifically within large, multi-national organizations.
• Exceptional organizational skills with a strong ability to manage multiple priorities in a fast-paced environment.
• Superior communication (written and verbal) and interpersonal skills, with the ability to interact professionally with candidates, employees, and senior leadership.
• Advanced proficiency with Applicant Tracking Systems (ATS) and HR Information Systems (HRIS).
• Strong analytical and problem-solving skills, with a data-driven approach to process improvement.
• High level of integrity and ability to handle confidential information with discretion.

Business Unit Summary

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as Cadbury chocolates, Bournvita and Tang powdered beverages, Oreo and Cadbury Bournvita biscuits, and Halls and Cadbury Choclairs Gold candies get safely into our customers hands—and mouths. Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 – the fourth time we’ve received this award.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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