The Talent Development Specialist role is primarily responsible for the logistical execution and program management of training, learning and development programs across the global Talent Development team. We require a highly proactive and organized individual who can quickly grasp evolving team priorities and manage logistics to support the day-to-day delivery of high-impact development opportunities to GLG professionals. As part of the Global Talent Development team, this individual will work with the team on rolling out global initiatives to support a culture of learning and contribute to the growth of our key focus areas.
The Talent Development Specialist reports into the Global Head of Talent Development, based in London.
Across all our positions, GLG seeks excellence, integrity, critical thinking, and professionalism. Specifically, we look for individuals who thrive in new environments and approach their work with precision and a drive to continually improve performance.
Specific responsibilities include (but are not limited to):
Support Talent Development team members with logistics for initiatives centered around leadership and manager development, talent management, onboarding, and employee training and engagement
In-office event management for key programs, including coordinating with Facilities and local office managers to ensure room and technology set up for seamless execution of any in-person events
Oversee the successful execution of This Is GLG, GLG’s onboarding program, and enhance the onboarding experience of new joiners.
Own end-to-end global logistics for specific programs (which may include monthly new hire onboarding/engagement, manager training, and others) managing multiple workstreams whilst maintaining excellent attention to detail.
Leverage data and analytics to help the team to measure business impact of Talent Development initiatives to help inform strategy.
Drive improvements in service excellence, including creating efficient processes to deliver exceptional learning programming.
Proactive and accurate management of training administration, including communication, calendaring, and attendance tracking.
Ownership of Learning Management System (LMS) maintenance for Talent Development-owned resources and optimizing usage for the benefit of the Talent Development Programs
Manage all Talent Development enquiries and team Outlook inboxes.
Effective stakeholder management – keeping stakeholders informed of progress against key milestones.
Managing the Articulate platform and creation of self-led courses and leading training to upskill Internal training teams on the platform.
Management of SharePoint sites housing self-led employee resources.
In this role, a candidate will also have the opportunity to:
Build people analytics skills to support on program feedback review, reporting and strategic people initiatives (e.g. Employee Engagement Survey).
Grow skills in program management, stakeholder management and Talent Development functional expertise.
An ideal candidate will have the following
Essential
4+ years of professional or corporate experience in a HR coordinator, administrative assistant, project/program coordinator or the like role (required)
Experience in a role/function in HR or Talent Development/Learning & Development
Experience partnering with across HR teams and key stakeholders
Experience working with Learning Management Systems, (Workday Learning experience is an advantage)
Demonstrated ability to display poise and confidence when under pressure
Self-driven and persistent attitude; can accomplish tasks with minimal oversight
Strong project management and data analytics skillset
Experience working in a global organization
Ability to balance multiple and conflicting priorities
Excellent communication skills, including written, verbal, and active listening
Exceptional organization skills, with an impeccable attention to detail
Team player attitude, with ability to create excellent working relationships
Ability to thrive in a fast-paced environment and adapt to change
Nice to have
Experience of successfully working on an onboarding program
Experience of content creation using online tools, such as Articulate or Rise 360
Creation and updating of MS SharePoint sites.
Experience using AI to drive efficiency and process improvement
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