Team Lead - Engineering

About Tripstack - Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining. Operating from offices in Canada, India, and Poland, Tripstack is the gateway into Etraveli Group’s world leading tech platform - giving partners access to global flight content, virtual interlining, and a full suite of services including payments, fraud prevention, pricing, and customer support. As a world leader in virtual interlining technology, Tripstack connects non-partner, low-cost and full-service carriers, enabling the creation of unique and flexible itineraries through a simple, cost-effective API. Its technology ingest over 30B price points and handles over 240 million searches daily. Through partnerships with airlines, OTAs, and other distribution channels across the globe, Tripstack expands networks, drives new revenue streams, and offers more choice at competitive prices, all backed by robust technology and traveler protection. For more information, visit: www.tripstack.com ,www.etraveligroup.com

Role Overview : As a Technical Lead on the Content team, you will architect software that ensures people can find the best flight combinations, as well as making Tripstack's software solid and scalable. A successful candidate will thrive in and help lead fast-paced environments that leverage agile planning techniques, encourage and reward creative design and intelligent risk taking, and find innovative ways to leverage cutting-edge technology. You will lead a high-performing team to ensure our systems are scalable and low-latency. You will drive the technical roadmap, mentor senior engineers, and balance innovative feature development with technical debt management.

Key Responsibilities

• Ensure high-quality delivery by owning the development from ideation, planning, design, implementation, and quality assurance to post-production monitoring.

• Ensure the team's technical decisions are consistently correct, and revisit them when the context changes.

• Unblock the team on technical ambiguity by resolving it quickly and directly.

• Strategize and support the team in unblocking itself using existing company resources and cross team collaboration.

• Author and approve code and designs that rarely require architectural rework after release.

• Ensure the team's solutions follow code guidelines and apply secure and defensive coding practices as a default.

• Build scalable, low-latency, fault-tolerant systems empirically proven through load and stress testing.

• Flag known tradeoffs before they become incidents.

• Track, plan, and resolve tech debt consciously so that it doesn’t pile up.

• Ensure the team's releases are monitored, documented, and supportable.

• Act as scrum master for the team.

• Improve the SDLC and project workflow for the team and group.

• Create an inclusive environment where every engineer can contribute and be heard.

• Promote team building and a durable team culture.

• Encourage responsible AI adoption within the team.

• Set clear expectations for how AI-assisted work is reviewed before it merges.

• You translate broader business objectives into clear engineering tasks while shielding the team from unnecessary external noise.

• Remove blockers using approved AI tooling.

Requirements -

• 8 to 12 years of experience in software development using C#, .Net core, javascript, and typescript.

• Minimum 2 years of experience leading an agile development team.

• Strong experience in leading a mid-sized team (7-10) which includes developers and QA Engineers.

• Strong experience in developing and integrating REST APIs, XML, JSON, and SOAP.

• Strong architectural & system design skills.

• Experience in GCP/AWS is a plus.

• Strong experience with code review tools like SonarQube, etc.

• Hands-on experience in driving ambiguous problem areas in existing or new software initiatives.

• Proven experience in solving complex architecture and business problems with solutions that are extensible, simple, and optimal.

• Ability to think in terms of integrating systems and networks as well as programs.

• Strong Experience influencing software engineering best practices within your team, including coding standards, code reviews, source control management, build processes, testing, and operations.

• Experience taking a leading role in building complex software systems that have been successfully delivered to customers with other engineers working under your guidance.

• Experience mentoring software engineers to improve their skills, and making them more effective software engineers.

• Experience in communicating with engineering leadership to understand requirements describing software product features, technical designs, and product strategy.

• Experience in system development skills in C#.

• Experience upskilling senior engineers in AI-assisted coding.

• Proficiency in using AI tools like Claude to improve efficiency of SDLC.

What success looks like -

• The team regularly meets the delivery commitments on quality.

• Technical ambiguity does not stall the team; decisions are made and communicated quickly.

• Post-release architectural rework, rollbacks or incidents are rare.

• Engineers on the team describe it as a place where they express themselves and produce their best work.

Other:

• Work Mode : Hybrid

• Work Timings: 12:00 PM to 9:00 PM.

• Second level of On call support for production systems that are owned by team

What it takes to succeed here - Ambition and dedication to make a difference and change the way people travel; Where we always play to each other's strength in a high performing team reaching for our common goal. We hold ourselves to the highest expectations, and move with a sense of urgency and hold ourselves accountable and win by staying true to what we believe in.

What we offer - We offer an opportunity to work with a young, dynamic, and a growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team!

Diversity disclaimer - At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.