Team Lead operations ( International health care process)

Company : Minutes To Seconds Pty

Job Type : Full Time

Gurgaon Kty., Haryana

Number of Applicants

000+

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Job Description - Team Lead operations ( International health care process)

MinutestoSeconds is a dynamic organization specializing in outsourcing services, digital marketing, IT recruitment, and custom IT projects. We partner with SMEs, mid-sized companies, and niche professionals to deliver tailored solutions.

Requirements

ROLE: Team Leader

DESIGNATION: Team Leader, Operations

LOCATION: Gurgaon

YEARS OF EXPERIENCE: 5 Yrs

Notes

Heath care Process Expereince is mandatory
Key words: Medicine Prior authorization, health care Process

Role and Key Responsibilities:

 Handle a team of 20 to 30 people.

 Responsible for New Hire training and Quality audits.

 This role requires day to day communication directly with the US clients. Report creation and publishing. Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.

 Regularly impart effective coaching to team members, enabling consistent high- performance delivery.

 Identify performance related issues, develop an action plan for improvement and implement corrective action plans.

 Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input.

 Schedule and organize team activities. Stay current on internal work processes, policies, and procedures. Attend required manager development training. Promote CNX values- walk the talk and lead by example

Key skills & knowledge:

 Experience in direct Client interaction will be an added advantage.

 Willingness to work in a flexible schedule.

 Healthcare domain knowledge Experience in Billing and Reconciliation; Benefit Access will be an added advantage.

Education:- Graduate in any discipline is essential

Original job Team Lead operations ( International health care process) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Team Lead operations ( International health care process)

Job Description - Team Lead operations ( International health care process)

Requirements

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