Team Member Technical Services

Position Description

Position Purpose

The Team Technical Services role is responsible for supporting manufacturing in terms of day-to-day issue resolution and driving process & engineering related trouble-shooting to minimize risk of disruption to business & impact on customer delivery. Monitoring and up-gradation of various processes to improve the performance in terms of RMC, productivity & waste generation etc.

Strategic Responsibilities

• Monitor troubleshooting activities in the site & find out root causes


• Improvement plan based on gap analysis between R&D target and actual performance.


• Detailed planning for project implementation to minimise time in product launching


• Plan for identification of various cost reduction activities based on plant performance


• Verifications and audit of P&I Ds’ and equipment installations to fulfil the desired safety standard


• Monitor resolution of troubleshooting activities in liaison with other departments involved depending upon the nature of issue


• Drive reduction of operational cost reduction projects by proper allocation of resources to existing products


• Support the preparation of necessary documents like SOP, LOGSHEET, BFD, BOM, Critical process parameter etc. before the startup of new products

Operational Responsibilities

• Serve as the preliminary contact point on the site for any deviation in quality, safety, yield, cycle time etc. and should coordinate with Process Technology, Technology Transfer, EHS and Operations teams to understand the root cause of the deviation


• Work with Lead Technical Services (Site) to provide assistance for all troubleshooting activities


• Analysis of different parameters for process improvements.


• Thorough understanding & knowledge of Chemical unit processes such as Chlorination, bromination, reduction & hydrogenation, nitration, sulphonation, esterification, Amination & ammonolysis, methylation, oxidation, cyclization, condensation etc.


• Thorough understanding & knowledge about unit operations such as fluid mechanics, agitation & mixing of liquids, absorption-desorption, adsorption, distillation, liquid –liquid extractions, humidification- dehumidification, crystallization, filtration, drying etc.


• Scale up procedures & scale up of lab scale experiments to Kilo Lab & Pilot plant and subsequently to commercial production in stipulated time frame taking into considerations the economics & safety.


• Establishing standard yield and desired quality at all stages of development of molecules.


• Complete knowledge of basic engineering (design of chemical equipment such as agitators, reactors, crysatllizers, filters, dryers, fractionation columns, heat transfer equipment, absorption& desorption systems etc; line sizing, equipment selection, finalization of instrumentation philosophy, writing DCS logics, mass balance, energy balance, development of conceptual plant layout, Preparation of equipment data sheets, Preparation of instruments data sheet, Development of PFD’s & P&ID’s, MOC selection, HAZOP study, Preparing SOP’s & Log sheets, estimation of utility requirements etc)


• Well versed in co-ordination with BD, R&D, Technology Transfer, Projects, Engg., Production & QC.


• Trouble shoot the process during commissioning as well as during product life cycle management to ensure planned productivity, standard yield and desired quality throughout the year


• Thorough understanding and knowledge about energy saving & waste reduction as well as yields improvement drive for sustainability as well as to be competitive in the market. In other words, to be well versed (procedures & Processes) with products life cycle management exercise.


• Provide guidance to site development chemist for conducting various lab studies


• Timely release of SOP and other documents for existing products in new facility.


• Resolve issues related to quality, yield and productivity during monitoring of batches

Financial Responsibilities

• Support the process of cost optimization for existing products


• Ensure achievement of cost saving initiatives to achieve targeted savings in time frame

People Responsibilities

• Drive initiatives for training need identification and building requisite skills & competencies through systematic training & skill-upgradation initiatives for the team


• Interact with Engineers & Chemist to validate the work


• Discussion and clear guide lines from HOD for communications to sub-ordinates


• Set goals and review performance for sub-ordinates


• Inspire & motivate employees through demonstrated commitment to PI’s values, vision & active participation in engagement activities


• Develop and maintain a culture of continuous improvement within the team

Education Qualification

B.E/B.Tech in Chemical Engineering

Work Experience

5-10 years of experience in managing operations support, root cause analysis

Industry to be Hired from

Agro-API-Fine-Chemicals

Functional Competencies

Interaction Complexity and Team Work