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Team Member - Techno Commercial

Job Description - Team Member - Techno Commercial

Responsibilities

Sourcing Operations Execution:



  • Execute sourcing requests including RFQ preparation, response tracking, and price comparisons as per defined SOPs.

  • Ensure accurate and timely closure of sourcing service requests while adhering to SLAs.


Process Compliance & Documentation:



  • Ensure adherence to sourcing policies, approval hierarchies, and governance controls in daily transactions.

  • Maintain sourcing documentation including RFQs, vendor responses.

  • Support audit preparedness by ensuring accuracy and completeness of sourcing data in the system. 

  • Report any compliance deviations or process issues to the Lead – Sourcing.


Stakeholder Coordination:



  • Coordinate with procurement requesters, vendor representatives, and internal teams for smooth processing of sourcing transactions.

  • Resolve basic queries from business units and escalate complex issues to the sourcing lead.

  • Collaborate with master data, governance, and contracts teams to align sourcing activities.

  • Support vendor communications for document collection and clarification during the sourcing process.


MIS & Continuous Improvement Support:



  • Update sourcing trackers, dashboards, and MIS reports as per the review cadence.

  • Assist in monitoring sourcing KPIs such as turnaround time, compliance adherence, and request closure rates.

  • Contribute ideas for improving sourcing efficiency, turnaround time, and vendor experience.

  • Support adoption of new tools, workflow changes, and automation initiatives within sourcing operations.


People and Performance Management:



  • Ensure each operations team lead and operations team members (new /existing) are inducted to new operations model, expectations and governance mechanism including critical business scenarios.

  • Drive and cultivate culture of Outcome focused customer centric organization by driving E2E process awareness / Business sector appreciation sessions with the operational team leads and members.


Compliance, Governance & Service Delivery:



  • Drive adherence to SLAs/KPIs across PO processing and post-PO operations.

  • Ensure contract and purchase order compliance through proactive monitoring of exceptions and deviations.

  • Leverage SAP MM, Ariba Commerce Automation, and workflow tools to ensure process visibility and efficiency.



Qualifications

Educational Qualification:



  • Graduate degree in Commerce, Management, or Engineering.

  • Certifications in Procurement or Sourcing Operations (optional).

  • 2–5 years of experience in procurement operations, sourcing execution, or techno-commercial support.



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