Job Description - Tech BSA

Description

  • Should have minimum 6+ years of experience in software development environment 


Required Skills:



  • Good knowledge on SQL and Java

  • Working knowledge on AWS, windows servers tomcat

  • Working knowledge on REST/SOAP API

  • Familiarity to application design and architecture

  • Familiarity to automation testing

  • Ability to write business cases and test cases

  • Strong knowledge on MS office suite

  • Strong troubleshooting skills

  • Good understanding on Agile, waterfall methodologies

  • Ability to work independently with minimal guidance

  • Knowledge to ServiceNow and ITIL(Incident/Problem and Change Management) process


 


Key responsibilities:



  • Work directly with clients to understand the business requirements

  • Create process flow and reports

  • Document uses cases and update SOPs'

  • Perform application/functional testing

  • Create functional requirements

  • Work with individual users on to provide support and training

  • Identify system defects



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