Technical Account Manager

Job Title: Technical Account Manager

Location: Remote but Candidate need to be from mumbai location.

Team: Customer Success

Reporting: Customer Success Manager

Experience required: 3 to 6 years in the industry.

Job Responsibilities

• Onboarding new clients on Nitrogen
• Understanding the clients requirements
• Active support on Clients tickets
• To address the clients issue
• Managing and enhancing the product features
• Translating the clients requirement with the Product team to enhance the new feature sets.
• Analyzing the data and preparing reports.
• Ownership of accounts and willing to support on client's requests on tickets.

Required Technical Skills:

Must have

• Excellent knowledge of HTML, JS, and CSS frameworks
• Good knowledge of web application frameworks.
• Good knowledge of Advanced Java/Node JS/Golang/JavaScript.
• Excellent communication skills
• Good knowledge of Version Control Systems and Build processes.
• Good analytical and problem-solving skills.

Nice to have

• Cloud Platform experience (GCP/AWS/Azure)
• Kubernetes and Docker experience

Education Qualification

• UG: B. Tech / B.E. Computers
• PG: MCA / M. Tech