Technical Analysis Senior Analyst - SCCM

Technical Engineer supporting EPM Desktop Engineering SCCM/Intune/Patching/Imaging operations 1-3 years of relevant experience or equivalent combination of education and work experience. Demonstrates understanding of deployment of security patches, applications and settings, utilizing SCCM Configuration Manager. Demonstrates a basic understanding of current scripting technologies and batch commands. Demonstrates basic knowledge of windows end user platform. Intune & Autopilot operational level knowledge; Vulnerability Management knowledge; Monitoring and reporting on key metrics; Troubleshooting and correcting operational & deployment issues; In-depth knowledge of configuration management principles and best practices. Ability to identify, define, manage and control configuration. Microsoft & ITIL certification is an advantage. Monitoring and reporting on key metrics, troubleshooting and correcting complex deployment issues; following strict change, incident, request and problem management guidelines. Following strict change, incident, request and problem management guidelines. Ensuring compliance to service level agreements. Strong technical and communication skills are a must.