Technical Analyst(HL7, SQL)

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Responsibilities

Data Conversion and Interface

• Demonstrate proficiency with Interface or data conversion development and implementation tools used by the team.


• Negotiate Interface or data conversion specifications and plans for Implementation with customer/vendors for those that deviate from standard.


• Install software and interface definition on customer’s servers


• Create test plan templates and test with customer/vendor to insure that functionality meets the needs of the customer


• Provide interface and related workflow solutions within the guidelines of the interface team’s custom request procedures.


• Development, deployment, and testing of configuration release packages based on customer requirements.


• Assist the customer with the parameterization and configuration necessary to deliver the functionality defined in the contract scope.


• Provide technical assistance to other departments in relation to interface development and installation.


• Provide 3^rd level interface support

Technical Consultant

• Demonstrate proficiency in the delivery of hardware and system software technology to customers using standard procedures.


• Provide technical support during the implementation delivery process including triaging and troubleshooting reported by customer and implementation team.


• Advise clients on testing strategy and planning to ensure successful solution implementation


• Install all software required for the Altera solutions


• Carry out the implementation of Altera solutions and designated 3rd party products following a detailed project plan and in accordance with the contracted project scope.


• Developing Technical documentation to facilitate efficiency, document customer implementations, and support department education objectives.


• Training Customers and Altera Staff on your areas of expertise

Qualifications

Academic and professional qualifications:

• Bachelor’s Degree in relevant technical field, (Information Technology, Computer Science, Software, Engineering, or related technical discipline), or equivalent combination of training and work experience.

Experience:

• 2-4 or more years in related responsibilities depending on education level.

Technical Qualifications:

• Must be willing to work from Office


• Must have excellent communication skills


• Must be willing to work in shifts


• Excellent technical capabilities - ability to understand, configure and troubleshooting complex systems. 


• Creative thinker, problem solving approach 


• Strong analytical abilities 


• Data Modeling


• Ability to write SQL queries and understand complex database structures


• Knowledge of code\scripting languages 


• Healthcare standards – deep understanding of HL7, CCDAs and/or XML and how to interpret and read both languages


• Familiar clinical terminology standards such as (SNOMED, LOINC, ICD, etc)

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

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