Join our dynamic team as a Technical Architect - ServiceMax and leverage your expertise and 10+ years of experience in designing and implementing advanced ServiceMax solutions to drive innovation and excellence.

Key Responsibilities

• Lead the design and architecture of ServiceMax solutions that align with business requirements and industry best practices.
• Collaborate with stakeholders to gather and analyze business needs, translating them into comprehensive technical specifications.
• Focus on optimizing workflows and removing inefficiencies to enhance overall customer satisfaction.
• Oversee the customization, configuration, and deployment of ServiceMax applications, ensuring scalability and performance.
• Design and implement seamless integration between ServiceMax and other enterprise systems to ensure data integrity and synchronization.
• Mentor and guide development teams, promoting best practices and fostering a culture of continuous learning and improvement.
• Promote a collaborative environment by engaging cross-functional teams and valuing diverse insights.
• Stay updated with the latest advancements in ServiceMax and related technologies to provide forward-thinking solutions.

Requirements

• Bachelor’s degree in computer science, Information Systems, or a related field.
• 10+ years of experience in technical architecture, with a strong emphasis on ServiceMax and Salesforce Service Cloud.
• Proven experience in developing and deploying ServiceMax solutions, including custom workflows and integrations.
• In-depth knowledge of field service management processes and cloud-based architectures.
• Excellent problem-solving skills and a proactive approach to identifying and addressing technical challenges.
• Commitment to integrity and accountability in achieving project outcomes.
• Strong interpersonal and communication skills, with the ability to articulate complex technical concepts effectively.