Technical Business Analyst

Job Location - Mohali (Night Shift)

Business to Technology translation
● Work with business stakeholders to understand goals, constraints, and priorities
● Challenge vague or rapidly changing requirements to uncover the real problem
● Convert business needs into structured, technically aware requirements
System & Workflow Analysis
● Map end-to-end workflows across CRM, middleware, and web applications
● Identify downstream impacts of proposed changes (data, integrations, users)
● Highlight technical trade-offs, risks, and sequencing implications
Delivery Enablement
● Break down work into clear, actionable requirements for engineers
● Define scope boundaries and prevent uncontrolled scope creep
● Support engineers with clarifications, acceptance criteria, and context
Change & Prioritisation Control
● Help leadership understand the technical cost and complexity of changes
● Assist in prioritisation decisions based on effort vs impact
● Maintain alignment between fast-moving business needs and system stability

 4+ years of experience in a Business Analyst, Systems Analyst, or Product Analyst
role
● Experience working closely with engineering teams on software products
● Strong understanding of APIs, integrations, data models, and system workflows
(conceptual, not coding)
● Ability to reason about technical impact without being a developer
● Excellent written and verbal communication skills
● Comfortable working in ambiguous, fast-changing environments
● Experience working with CRM + ERP platforms (Salesforce, HubSpot, SAP etc.)
● Exposure to cloud-based (or serverless) systems
● Experience in operations-heavy domains (field services, logistics, fintech, solar, etc.)
● Experience working with international stakeholders