Technical Delivery Manager

• Measure and monitor progress to ensure products and projects are delivered on time and within budget, and that they meet or exceed expectations.


• Coordinate release content and effort based on the service request backlog, pending service requests, third-party applications, or operating system updates.


• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.


• Manage relationships and coordinate work between different teams at different locations.


• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.


• Produce Deployment, Run Books, and Implementation Plans.


• Communicate release details and schedules to the Business as required.


• Negotiate, plan, and manage all release activities.


• Work with release engineers to understand impacts of branches and code merges.


• Plan the release windows and cycles across a portfolio.


• Manage risks and resolve issues that affect release scope, schedule, and quality.


• Maintain the release schedule for all core services and ensure alignment across key partners and vendors.


• Continually work towards making improvements in the release process.


• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.


• Develop scripts and automation tools used to build, integrate, and deploy software releases to various platforms.


• Participate in CAB meetings to discuss release scope and/or roadblocks.


• Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists.


• Research new software development and configuration management methodologies and technologies and analyze their application to current configuration management needs.

Experience 

• 10-12 years of experience in release management, software development, and product/project management.


• Demonstrated track record of successfully managing software deliveries and deployments.


• Proven experience in coordinating with cross-functional teams and managing complex technical projects.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or other Engineering field with relevant experience.


• Professional certifications in project management, release management, or related fields would be advantageous.