Technical Delivery Manager, Software Solution Engineering

HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.

Introduction: A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

• Creating the next software platforms to drive the automotive industry
• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
• Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About the Role

We are seeking a Technical Team Manager to join our Customer Delivery Group in India, responsible for end‑to‑end customer delivery, workflow and release execution, and technical leadership across the full development lifecycle.

Our software product solutions are among the most advanced in the automotive industry. This role plays a critical execution and customer‑facing function, ensuring delivery commitments are met while serving as the regional first line of Tier‑4 (T4) technical support, assisting in urgent escalations and complex, cross‑system issues.

The role is acting as the main point of contact for customer release status and maintaining continuous alignment with Customer Success, TAM, Architecture, Product, and other Engineering teams. Responsibilities include workflow and release management, delivery planning and commitments, T4 backlog ownership, and knowledge sharing and facilitation across teams.

In addition, the role provides technical guidance and consultancy to Solution Management and Product, including cost estimates, RFI/RFQ analysis, and feasibility assessments. As a people leader, the role is responsible for planning, mentoring, administration, and resource allocation, while continuously improving team capability and delivery effectiveness.

Your Team

Leads engineering team while have full responsibility for E2E delivery of our products.

What You Will Do

• Lead end‑to‑end customer delivery across Development full life cycle 

• Act as Workflow Release Manager, owning release planning, execution, readiness, and delivery commitments 

• Serve as the main point of contact for customer release status, ensuring predictable and transparent E2E delivery 

• Manage the Tier‑4 (T4) project backlog, including prioritization, execution, and closure 

• Be available for urgent Tier‑4 activities and critical escalations as the regional first line of support (in working hours) 

• Write production‑level code to deliver customer features, improve core products, and validate technical feasibility 

• Investigate complex technical issues, perform root‑cause analysis, and drive improvements in software quality 

• Clarify customer requirements and translate them into actionable delivery plans for global teams 

• Embrace and enhance new AI capabilities and ways to shorten our response time and development/testing efforts

• Represent the organization in customer technical workshops and onsite meetings when required 

• Own planning, delivery commitments, and resource allocation 

• Mentor team members and continuously raise the team’s technical maturity 

• Drive knowledge sharing and facilitation across Development, QA, and Support 

• Coordinate onboarding and technical training within the team and across regions 

• Transfer knowledge through documentation, reviews, and technical sessions 

• Establish and evolve automated testing environments 

What You Need to be successful

• Education: B.E / B.Tech or higher education.

• 15+ years of work experience in Java programming
• 5+ years of team management experience 
• Should have rich experience in RESTful/micro services based product development
• Should possess sound experience & understanding of OOPS, design patterns/concepts
• Should be proficient in Spring, Spring boot, Docker and Maven/Gradle
• AI enthusiast exploring and searching for latest development trends   

• Hands-on experience with development tools like: Bitbucket, GitHub 

• Hands-on experience in Linux
• Independent, experienced in learning new environments and assembling POC quickly, experienced in working under pressure and deadlines 

• Independent and Self Motivated  

• Business Level English skills (meeting, reporting and collaboration) 
• Experience & knowledge of DB – PostgreSQL, Elasticsearch
• Experience with Cloud Services like AWS/Azure/GCP

Bonus Points if You Have

• Experience in AI/ML driven development

• Hands on experience in C, C++, Android / QNX, GO and Rust
• Experience in SW development for the automotive industry with proven experience in ASPICE

What We Offer

• Flexible work environment.

• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)

• Extensive training opportunities through our own HARMAN University.

• Competitive wellness benefits.

• Tuition Reimbursement.

• Access to HARMAN Campus Fitness Center and Cafeteria.

• An inclusive and diverse work environment that fosters and encourages professional and personal development.

#LI-KN1

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.