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Technical Lead

icon building Company : Qbrainx India
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Technical Lead

Technical Lead 

Experience

10+ Years

Employment Type

Full -Time

Key Responsibilities

  • Lead end -to -end ServiceNow implementation and enhancement projects.
  • Design, develop, configure, and customize ServiceNow applications and modules.
  • Work closely with business stakeholders to gather and analyze requirements.
  • Provide technical leadership and best practices for ServiceNow development.
  • Manage workflows, integrations, scripting, and platform customizations.
  • Lead a team of developers and support team members.
  • Ensure platform performance, security, and scalability.
  • Perform code reviews and maintain development standards.
  • Coordinate with cross -functional teams for project delivery.
  • Troubleshoot and resolve complex technical issues.
  • Support deployment activities and production releases.
  • Prepare technical documentation and knowledge transfer sessions.

Required Skills & Expertise

  • Strong experience in ServiceNow platform development and administration.
  • Expertise in:
    • ITSM
    • ITOM
    • CMDB
    • Incident Management
    • Change Management
    • Service Catalog
    • Flow Designer
    • IntegrationHub
  • Strong scripting knowledge:
    • JavaScript
    • Glide API
    • Business Rules
    • Script Includes
    • Client Scripts
    • UI Policies
  • Experience with REST/SOAP API integrations.
  • Hands -on experience in Service Portal and UI Builder.
  • Good understanding of Agile/Scrum methodology.
  • Strong leadership and stakeholder management skills.
  • Excellent communication and problem -solving abilities.


Requirements

Requirements

  • 10+ years of overall IT experience.
  • Minimum 5+ years of relevant experience in ServiceNow.
  • Experience in leading teams and managing client interactions.
  • Ability to work independently and drive project delivery.
  • Strong analytical and troubleshooting skills.





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About the Company

Qbrainx India

We’re on a mission to empower and strengthen businesses across various domains and make them the best in business. Our Services include Service Now, Digital Transformation, DevOps, Testing Services, Artificial Intelligence, Cloud Services and RPA

Read more about the company

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