Technical Lead - CSM - Shift Engineer

Academic Qualification: : Engineering Graduate/Diploma in Electrical/Mechanical engineering discipline.

Experience: : 

• Minimum Graduate 3-5 year / Diploma 5-8 year of relevant experience in Critical Facilities like Data Centers/ OTs/Process Industries


• Monitoring & Management of utilities in terms of vendor management, O&M spend, Energy consumption, Spare Management, AMCs and Repair & Maintenance on SLA based services 


• Managing engineering services manpower pool, outsourced contractors and OEM/ vendors 


• Should have experience/understanding in integrating various passive equipment’s of Facility with IBMS (Integrated Building Management system)


• Should have experience/understanding in rolling out various initiations for the reduction of energy and opex spend at the facility


• Knowledge on safety principles and practices deployed in Critical Facilities Data Centers/ OTs/Process Industries

General Skills: 

• Capable of handling Multiple Facilities


• Willing to relocate across India based business demand


• Good user level knowledge of MS Office –Word, Excel, Power-point and Outlook

Key Attributes: 

• Self Confidence and ability to deal with challenging situations


• Effective Communicator


• Strong knowledge in Facility Management   in operations & maintenance striving to improve the accuracy and efficiency of all reporting requirements and process compliance. 


• Willing to travel across the country

Job Function, Role & Responsibilities:

• Maintain and manage all Electro Mechanical equipments such as HVAC high side and low side, PAC & Air conditioners, UPS & SMPS, Battery Banks, HT/LT distribution systems,  DG/Transformers, Fire & Security Systems like Fire Alarm system, Gas based suppression systems-VESDA/FM200, Access Control, CCTV surveillance System, Rodent Replant system, Water leak Detection system  PA Systems & Fire Hydrant System.


• Manage and maintain pool of operation team, track their activities assign jobs. 


• Responsible for key Operations & Sustainability KPIs and SLAs Plan and manage the budgets  for operation including costing ( cost control , cost management measures)


• Responsible for rolling out various initiations for the reduction of energy and Opex spend at the facility.


•  Responsible for closure of passive equipment’s availability & performance issues with in defined SLA. 


• Responsible for data collection and monitoring of timely records and reports submissions.


• Responsible for development of all maintenance related schedules and shutdowns in  line with the criticality.


• Tracking logbooks, checklists and PPM schedules for a better management of engineering systems.


• Responsible for planning a critical spares list for all installations as per manufacturer’s recommendations and maintain inventory. 


• Carry out Technical Audits for all installations at periodical intervals


• Review the maintenance/service practices of Electro/Mechanical systems’ team to deliver quality work practices in line with the manufacturer recommendations 


• Adopt latest technology in Improving Equipment Life Cycle and reducing the maintenance & operational costs


• Providing the documentation support to customer for Liaison with local authorities (SEB, PCB, Fire dept., etc) for various legal & statutory compliances.


• Evaluate and monitor performance of critical parameters of all resources (men & machine) with customer and vendors.


• Responsible for Vendor Management, which would include vendor selection, evaluation & conduct review meetings. 


•  Work towards the ‘ZERO’ down time and set up the practices to ensure the delivery of seamless service to Clients.


• Development and implementation of detailed operational procedures required to run data center operations in the mission critical environment.


•  Responsible for weekly & monthly reports covering the spare parts consumption, Incident reports, Improvements with customer and vendors


• Achieve Key Performance Indicators and Service Level Agreements targets.


• Adhere to EHS policy & processes


• Liaison with Facility infra head (Customer) for various signoff’s in regards to passive infra equipment’s SLA/uptime and energy saving sign off. He should be able to get sign off on various documents generated to customer.

People Management & Team Formation :

• People selection, carrier development 


• Rewarding & mentoring in house and contractor people base


• Independent in taking decisions for non performance for corrective action