Technical Manager

Requirement 1: Technical Operations / Program Manager 

We are seeking an experienced Technical
Operations/Program Manager with a strong background in technology and IT
delivery to lead delivery operations, define delivery processes, oversee PMO
governance, and ensure project financial predictability across multiple
project engagements.

The role requires a deep understanding of delivery
execution, operational governance, and service contracts, along with the
ability to design and institutionalize delivery processes, ensure scope,
cost, schedule, and compliance control, and drive delivery excellence
through automation, an AI -first approach, and continuous improvement.

Key Responsibilities

• Oversee end -to -end
  execution of multiple IT projects, ensuring adherence to approved scope,
  schedule, cost, and quality
  
• Define, implement, and
  institutionalize delivery processes, PMO frameworks, SOPs, SLAs, and
  governance standards
  
• Ensure consistent
  process compliance and execution discipline across all delivery teams
  and projects
  
• Establish delivery
  metrics, KPIs, and reporting mechanisms to enable predictable planning
  and execution
  
• Monitor and control
  project cost, revenue, margins, forecasting, and utilization
  
• Identify delivery,
  operational, and commercial risks early and drive effective mitigation
  strategies
  
• Ensure delivery
  execution aligns with client contracts, SLAs, and internal compliance
  requirements
  
• Manage scope control
  and change requests in coordination with business and delivery
  stakeholders
  
• Plan and optimize
  resource allocation, capacity, and utilization across projects
  
• Drive automation -first
  initiatives by leading teams to build internal tools, dashboards, and
  workflows for delivery and PMO operations
  
• Work closely with
  Finance, HR, Admin, and leadership teams to ensure operational alignment
  and timely reporting
  
• Act as the escalation
  point for delivery, process, and operational issues across
  

Required Skills & Competencies

• 12–15+ years of experience in IT delivery,
  technical operations, or program management roles
  
• Strong understanding
  of IT delivery models, SDLC, and delivery governance
  
• Proven experience in
  process framework creation, SOP definition, and PMO implementation
  
• Hands -on experience
  managing delivery financials, cost, revenue, margins, and risk
  
• Experience ensuring
  process, quality, and compliance readiness (CMMI / Quality / ISMS)
  
• Ability to drive
  automation -led operational efficiency
  
• Strong leadership,
  execution, ownership, and stakeholder management skills
  
• Excellent
  communication, analytical, and decision -making abilities