Technical Project Manager

Job Description: Technical Project Manager

About Us

We are a rapidly growing, AI -first digital engineering IT
services company based in India, dedicated to helping our US -based
clients accelerate their digital transformation and innovation initiatives.
We build cutting -edge solutions leveraging the latest in Artificial
Intelligence, Cloud technologies, agile methodology and modern engineering
practices. We are looking for a highly skilled and motivated Technical
Project Manager to be the driving force behind the successful delivery of
our client projects.

Role:

Key Responsibilities

Project Execution & Delivery

• Lead
  the planning and implementation of complex, AI -driven and digital
  engineering projects (e.g., workflow automation, Agentic AI based
  applications etc).
  
• Define
  project scope, goals, and deliverables in collaboration with senior
  management and US clients. Create user stories and scrum planning.
  
• Develop
  full -scale project plans, schedules, and communication documents, managing
  all project stakeholders.
  
• Proactively
  manage changes in project scope, identify potential crises, and devise
  contingency plans.
  
• Conduct
  project retrospectives and create a recommendations report to identify
  successful and unsuccessful project elements.
  

Client & Stakeholder Management

• Serve
  as the single point of contact for US -based clients, providing
  regular updates, managing expectations, and building strong, trusting
  relationships.
  
• Facilitate
  effective communication across geographic and cultural boundaries between
  the client, sales, and engineering teams.
  
• Present
  proposals, progress reports, and project results to technical and
  non -technical audiences, including client executives.
  

Technical Oversight & Team Leadership

• Work
  closely with  Engineering Director/
  Architect to ensure the technical approach and architecture aligns
  with client requirements and best practices.
  
• Understand
  the new feature releases and use of AI in the modern tech stack used in the projects to challenge estimates and drive technical
  excellence.
  
• Provide
  direction and support to the project team, ensuring they have the
  necessary resources and tools to perform their tasks.
  
• Employ
  best practices, utilizing Agile/Scrum methodologies, to ensure
  predictable, high -quality delivery.
  

Financial & Resource Management

• Oversee
  project budgets, tracking expenditure and working to keep projects within
  financial constraints.
  
• Forecast
  resource needs and manage capacity planning for your assigned projects.
  

Requirements

Required Qualifications

• Education: Bachelor's or Master's degree in Computer Science, Engineering, or a
  related technical field.
  
• Experience:
  
• 8+
  years of professional experience, with at least 5 years in a
  dedicated technical project management role for an IT services company.
  
• Proven
  track record of managing and delivering multiple concurrent projects
  for US/North American clients.
  
• Experience
  managing projects that involve Servicenow (or any other workflow
  automation platform), GenAI/ Agentic AI, Cloud -native applications, or
  Digital Transformation.
  
• Technical
  Skills:
  
• Any
  programming and database skills is must. Preferably hands -on
  
• Familiarity
  with modern software development life cycles (SDLC) and DevOps practices.
  
• In -depth
  knowledge of Agile/Scrum and Waterfall methodologies.
  
• PMP,
  PRINCE2, or Certified ScrumMaster (CSM) certification is must.
  
• Communication
  & Soft Skills:
  
• Exceptional
  written and verbal communication skills with a native -level fluency
  in English, essential for effective communication with US clients.
  
• Demonstrated
  leadership, negotiation, and conflict resolution skills.
  
• Ability
  to work effectively across different time zones (India and US).
  

Preferred Qualifications (Nice to Have)

• Servicenow
  Zurich experience in workflow automation would be most preferred.
  Knowledge of other modules of Servicenow such as SPM, PPM, Process Miner,
  Now Assist, Integration hub etc.
  
• Advanced
  certifications (e.g., SAFe Agilist, AWS/Azure/GCP Project Management or
  Technical certification).
  
• Experience
  with advanced tools for project management, collaboration, and reporting
  (e.g., Jira, Confluence, Microsoft Project).
  

Why Join Us?

• Be
  at the forefront of AI -driven digital engineering and work with
  cutting -edge technologies.
  
• Collaborate
  directly with ambitious, high -growth US tech companies.
  
• Receive
  competitive compensation and benefits, with significant opportunities for
  professional growth and development.
  
• Be
  part of a dynamic, high -performance, and technically -focused culture.