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Technical Project Manager

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Job Description - Technical Project Manager

Job Description: Technical Project Manager

About Us

We are a rapidly growing, AI -first digital engineering IT
services company
based in India, dedicated to helping our US -based
clients
accelerate their digital transformation and innovation initiatives.
We build cutting -edge solutions leveraging the latest in Artificial
Intelligence, Cloud technologies, agile methodology and modern engineering
practices
. We are looking for a highly skilled and motivated Technical
Project Manager
to be the driving force behind the successful delivery of
our client projects.

Role:

As a Technical Project Manager, you will be the primary link
between our engineering teams in India and our clients in the US. You will be
responsible for solutioning, planning, executing projects according to strict
deadlines and within budget, while ensuring the highest level of technical
quality and client satisfaction.

Key Responsibilities

Project Execution & Delivery

  • Lead
    the planning and implementation of complex, AI -driven and digital
    engineering projects
    (e.g., workflow automation, Agentic AI based
    applications etc).
  • Define
    project scope, goals, and deliverables in collaboration with senior
    management and US clients. Create user stories and scrum planning.
  • Develop
    full -scale project plans, schedules, and communication documents, managing
    all project stakeholders.
  • Proactively
    manage changes
    in project scope, identify potential crises, and devise
    contingency plans.
  • Conduct
    project retrospectives and create a recommendations report to identify
    successful and unsuccessful project elements.

Client & Stakeholder Management

  • Serve
    as the single point of contact for US -based clients, providing
    regular updates, managing expectations, and building strong, trusting
    relationships.
  • Facilitate
    effective communication across geographic and cultural boundaries between
    the client, sales, and engineering teams.
  • Present
    proposals, progress reports, and project results to technical and
    non -technical audiences, including client executives.

Technical Oversight & Team Leadership

  • Work
    closely with  Engineering Director/
    Architect
    to ensure the technical approach and architecture aligns
    with client requirements and best practices.
  • Understand
    the new feature releases and use of AI in the modern tech stack used in the projects to challenge estimates and drive technical
    excellence.
  • Provide
    direction and support to the project team, ensuring they have the
    necessary resources and tools to perform their tasks.
  • Employ
    best practices, utilizing Agile/Scrum methodologies, to ensure
    predictable, high -quality delivery.

Financial & Resource Management

  • Oversee
    project budgets, tracking expenditure and working to keep projects within
    financial constraints.
  • Forecast
    resource needs and manage capacity planning for your assigned projects.


Requirements

Required Qualifications

  • Education: Bachelor's or Master's degree in Computer Science, Engineering, or a
    related technical field.
  • Experience:
    • 8+
      years
      of professional experience, with at least 5 years in a
      dedicated technical project management role for an IT services company.
    • Proven
      track record of managing and delivering multiple concurrent projects
      for US/North American clients.

    • Experience
      managing projects that involve Servicenow (or any other workflow
      automation platform), GenAI/ Agentic AI, Cloud -native applications, or
      Digital Transformation.

  • Technical
    Skills:

    • Any
      programming and database skills is must. Preferably hands -on
    • Familiarity
      with modern software development life cycles (SDLC) and DevOps practices.
    • In -depth
      knowledge of Agile/Scrum and Waterfall methodologies.

    • PMP,
      PRINCE2, or Certified ScrumMaster (CSM) certification is must.
  • Communication
    & Soft Skills:

    • Exceptional
      written and verbal communication skills
      with a native -level fluency
      in English, essential for effective communication with US clients.
    • Demonstrated
      leadership, negotiation, and conflict resolution skills.
    • Ability
      to work effectively across different time zones (India and US).

Preferred Qualifications (Nice to Have)

  • Servicenow
    Zurich experience in workflow automation would be most preferred.
    Knowledge of other modules of Servicenow such as SPM, PPM, Process Miner,
    Now Assist, Integration hub etc.
  • Advanced
    certifications (e.g., SAFe Agilist, AWS/Azure/GCP Project Management or
    Technical certification).
  • Experience
    with advanced tools for project management, collaboration, and reporting
    (e.g., Jira, Confluence, Microsoft Project).

Why Join Us?

  • Be
    at the forefront of AI -driven digital engineering and work with
    cutting -edge technologies.
  • Collaborate
    directly with ambitious, high -growth US tech companies.
  • Receive
    competitive compensation and benefits, with significant opportunities for
    professional growth and development.
  • Be
    part of a dynamic, high -performance, and technically -focused culture.


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