Technical Project Manager

Job Summary

We are seeking a technically strong Senior Technical Project
Manager to drive delivery of complex, technology-heavy projects for our
retail-focused client portfolio. This role is weighted toward technical
ownership and hands-on execution — the ideal candidate is someone who can dig
into code, architecture, and infrastructure decisions directly, not just track
status. Deep working knowledge of Python, .NET, and cloud platforms
(AWS/Azure/GCP) is essential, along with practical experience implementing modern
deployment strategies (CI/CD, blue-green, canary releases) and a solid
understanding of retail industry systems such as omnichannel commerce, POS,
supply chain, and customer engagement platforms.

The Senior Technical Project Manager will be hands-on in
reviewing architecture and code-level decisions, troubleshooting technical
blockers, validating deployment pipelines, and ensuring solutions are
technically sound — using project management skills as a means to keep
technical delivery on track, rather than as the core focus of the role.

Key Responsibilities

• Own
  the technical delivery of projects end-to-end — from solution design
  review through deployment — for retail client engagements.
  
• Get
  hands-on with Python and .NET codebases where needed: reviewing code
  quality, debugging issues, validating designs, and ensuring adherence to
  engineering best practices.
  
• Evaluate
  and make recommendations on cloud architecture across AWS, Azure, and/or
  GCP — compute, storage, networking, managed services, and cost
  optimization.
  
• Design,
  implement, and troubleshoot deployment strategies and pipelines — CI/CD
  (Jenkins, Azure DevOps, GitHub Actions, GitLab CI), containerization
  (Docker/Kubernetes), blue-green/canary releases, and
  infrastructure-as-code (Terraform/CloudFormation/ARM).
  
• Perform
  technical risk assessments and gap analyses on architecture, integrations,
  and non-functional requirements (scalability, performance, security).
  
• Translate
  business and functional requirements into detailed technical
  specifications and solution designs.
  
• Set up
  and maintain project-level technical tracking (sprint boards, technical
  backlogs) using Jira, Azure DevOps, or similar tools, with a focus on
  technical accuracy over administrative reporting.
  
• Serve
  as the technical point of contact for client engineering counterparts,
  resolving technical queries and unblocking implementation issues directly.
  
• Evaluate
  and recommend appropriate cloud service offerings (IaaS, PaaS, SaaS) based
  on technical fit, scalability, and cost — including proof-of-concept work
  where needed.
  
• Embed
  DevSecOps practices into the SDLC — security scanning, compliance checks,
  and governance gates within CI/CD pipelines.
  
• Apply
  retail domain knowledge to solution design for e-commerce platforms, POS
  integration, inventory/order management, supply chain systems, and
  customer data platforms.
  
• Contribute
  technical estimations, architecture diagrams, and solution approaches for
  proposals and pre-sales efforts.
  
• Evaluate
  and pilot AI/automation tooling (agentic coding tools, LLM Ops, AI
  guardrails) to improve engineering efficiency and delivery quality.
  
• Produce
  and maintain technical documentation — architecture diagrams, deployment
  of runbooks, integration specs, and technical decision logs.
  
• Coordinate
  lightweight project logistics (timelines, dependencies, status updates)
  only to the extent needed to keep technical delivery unblocked — this is
  not a resourcing/staff-management role.
  
• RPA delivery
  lifecycle: Process Definition Documents (PDD), Solution Design Documents
  (SDD), bot build → UAT → hypercare → stabilization
  

·       Stakeholder management with business process owners (not just
engineering counterparts)

·       ROI/benefits tracking (hours saved, FTE impact) — a standard deliverable
in RPA programs

·       Change management for process changes that break existing bots

Requirements

Required Qualifications

Experience

• 12+
  years of overall IT/engineering experience, with substantial hands-on time
  writing, reviewing, or architecting Python and/or .NET applications.
  
• Strong,
  current working knowledge of cloud platforms (AWS, Azure, GCP) — including
  compute (EC2/App Services/Compute Engine), storage, networking, serverless
  (Lambda/Azure Functions), and managed database services — gained through
  direct implementation, not just oversight.
  
• Hands-on
  experience designing and troubleshooting CI/CD pipelines and deployment
  strategies: Jenkins, Azure DevOps, GitHub Actions, or GitLab CI;
  containerization (Docker, Kubernetes); blue-green/canary
  releases; infrastructure-as-code (Terraform, CloudFormation, ARM
  templates).
  
• Prior
  technical delivery experience within the retail domain — e-commerce, POS,
  order management, supply chain, merchandising, or customer loyalty
  platforms strongly preferred.
  
• Experience
  integrating and evaluating different cloud service offerings
  (IaaS/PaaS/SaaS) for fit, scalability, and cost.
  
• Working
  knowledge of monitoring/observability tools (Datadog, New Relic,
  CloudWatch, Grafana) and hands-on incident/troubleshooting experience.
  
• Practical
  exposure to AI/ML-driven tooling or automation frameworks in SDLC
  processes (e.g., agentic coding tools, LLM Ops, AI guardrails) is a strong
  plus.
  
• Familiarity
  with Agile/Scrum delivery is expected,
  

Skills

• Strong,
  practical command of Python and/or .NET: able to read, review, and reason
  about code, APIs, microservices, and integration patterns directly rather
  than through a manager's summary.
  
• Solid
  grasp of cloud architecture across IaaS, PaaS, and SaaS models, with the
  ability to independently evaluate trade-offs and design options.
  
• Deep
  understanding of software deployment and release management — rollback
  strategies, zero-downtime deployments, and pipeline debugging.
  
• Strong
  analytical and troubleshooting skills — comfortable digging into logs,
  configs, and system behavior to diagnose root causes.
  
• Ability
  to produce clear technical documentation (architecture diagrams, runbooks,
  technical specs) independently.
  
• Working
  knowledge of security and compliance considerations relevant to
  retail/e-commerce (PCI-DSS, data privacy).
  
• Clear
  technical communication skills for engaging with engineering teams and
  client technical counterparts — this role is not focused on executive
  stakeholder management or team leadership.
  

Education

• Bachelor's
  degree in computer science, Information Technology, Engineering, or
  related field.
  
• Relevant
  certifications such as PMP, PMI-ACP, CSM, SAFe Agilist, AWS/Azure/GCP
  certifications (Solutions Architect, DevOps Engineer) are highly
  desirable.
  

Preferred Attributes

• Prior
  consulting or IT services experience serving retail/fashion clients.
  
• Experience
  with tooling strategy and SDLC process tracking.
  
• Comfortable
  being the most technically hands-on person in the room — prototyping,
  debugging, or reviewing designs directly rather than delegating.
  
• A
  proactive, self-directed mindset with the ability to operate independently
  on technical problems in fast-paced, client-facing environments.