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Technical Service Engineer

icon building Company : Esi Corp
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Job Description - Technical Service Engineer


Challenge Yourself and Impact the Future!


 


MacDermid Alpha Electronics Solutions, a business segment of Element Solutions Inc (NYSE: ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability and sustainability in electronic materials.


 



  • Wafer Level Packaging - Revolutionizing wafer fabrication processes for enhanced efficiency and performance

  • Circuitry Solutions - Tailored solutions to meet the dynamic demands of modern circuitry

  • Electronics Assembly Solutions - Innovating semiconductor, surface mount technology, and power electronics assembly for unparalleled reliability

  • Advanced Materials and Joining - Engineering polymer and metal joining solutions for optimally performing circuits

  • Film & Smart Surface Solutions - Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability

  • Micromax – Elevating electronics through high-performing, specialized inks and pastes


 


Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, infrastructure, and AI, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services enables the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.


 


We embody the 'Elements of our Culture'- our 5C's; Challenge, Commit, Collaborate, Choose, and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders, to drive financial performance and create a rewarding work environment.


Who are we looking for?

Senior Technical Service Engineer for Advanced Interconnect Solutions - Circuitry Solutions (AIS - CS) providing technical service in PCB industry.

What will you be doing?


  • Provide assistance to the customers / agents on technical aspects whenever they encounter technical issues.

  • Provide after-sales service to customer (outdoors) / agents – troubleshoot on problems encountered on products and process flows.

  • Provide technical advice on product usage and applications.

  • Conduct routine process audit to assist customers in establishing and maintaining their processes.


 


For projects :



  • Prepare all necessary items and documentation for potential customer’s approval.

  • Co-ordinate all activities pertaining to projects.

  • Conduct site commissioning.

  • Prepare all the necessary documents to be given to the customer.

  • To monitor, improvement, implementation and review chemical related process parameters for PCB accounts/fabricators.

  • Provide technical support and process related technical solutions for Best Practice process control and operations.

  • To support during new process installation and do new process set up.

  • Laboratory training for related process installation and routine analysis audits for GRC controls.

  • Support other accounts as deemed required across India.

  • Help maintain database of internal and external product test data, product characterization and product / package reliability data.

  • Other duties as assigned.

Who are You?

Preferably with experience 5-10 years or more in PCB chemical processes or related plating experience. Bachelor’s degree or Diploma in Chemical engineering or Industrial chemical Engineering.

What competencies will you need?


  • Strong written and verbal communications skills.

  • Must have strong Microsoft Office, e-mail and other PC application skills.

  • Travel required throughout India for technical service assignment.

We are Offering...


Equal Opportunity Employer


 


All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.


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