Technical Support Engineer

Backed by Lightspeed, Y Combinator, Together Fund, and Prosus, Emergent is reimagining how software gets built.

Our vision is to democratize development, enabling anyone with an idea to become a creator and making software accessible to a billion people worldwide. Our autonomous coding agents turn plain-language ideas into fully functional applications, tested, version-controlled, and deployable in minutes. What once took weeks now happens with a single click.

Headquartered in San Francisco, we’re led by repeat entrepreneurs with a proven track record of building successful startups, joined by a world-class team of Olympiad medalists, IIT & IIM alumni, and veterans from Google, Amazon, and Dropbox. Together, we’re building at the frontier of AI and systems engineering, shipping daily and setting new standards for AI-driven development.

In just 5 months, we scaled to $25M ARR, shipped 3M+ Apps, with 2.5M users across 180+ countries, making us one of the fastest-growing AI startups in the world. Join us in shaping the future of software development.

Role: Technical Support Engineer

Location: Bengaluru (On-site) 

Experience: 2–7 years

About the Role :- 

We are looking for a Technical Support Engineer to own end-to end resolution of complex product issues. The role requires strong coding, debugging, and customer communication skills, with close collaboration across Engineering and Product teams.

What You’ll Do :-

• Troubleshoot and resolve frontend and backend issues


• Write and debug code to identify root causes and validate fixes


• Analyze logs, APIs, databases, and application workflows


• Act as a trusted technical advisor to customers via email, chat, and calls


• Work closely with Engineering and Product teams to close issues


• Create and maintain technical documentation and knowledge base articles

What We’re Looking For :-

• Strong proficiency in Python, SQL, and React


• Solid debugging and problem-solving skills


• Experience with APIs, databases, and modern web architectures


• Familiarity with Linux/Unix and Git


• Excellent communication skills and customer-first mindset

Good to Have :-

• Experience with cloud platforms or SaaS products


• Familiarity with Linux/Unix and command-line tools


• Exposure to security, performance monitoring, or automation

Why Join Us?

• Build the social voice of a category-defining AI company.


• High ownership role with direct impact on brand and growth.


• Fast pace, creative freedom, and massive visibility.

Let's build the future of software together!