Technical Support Engineer-Night Shift

Company : Camp Systems

Job Type : Full Time

Hyderabad, India

Job Description - Technical Support Engineer-Night Shift

Troubleshoot and solve customer technical
issues.
Support inquiries via Zendesk and Dialpad.
Resolve escalated technical problems.
Install and update CORRIDOR software.
Refresh Customer Test Environments.
Use SQL queries for troubleshooting.
Collaborate with peers and management.
Provide clear guidance to clients.
Maintain operational processes.
Document bugs and gather information.
Contribute to knowledgebase.
Adhere to SLAs and timelines.

Requirements

Bachelor's
degree preferred, but Associate's degree with 2 years experience accepted.
Proficient
in SQL for data analysis and issue resolution.
Knowledge
of Windows Server administration and troubleshooting.
Skilled
in managing Microsoft IIS for web services.
Comfortable
teaching software use to others.
Independent
and productive in office or remote settings.
Available
for on-call support after hours and weekends.

Original job Technical Support Engineer-Night Shift posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

About the Company

Camp Systems

CAMP Systems is the industry leader in Aircraft Health Management Solutions and shop floor Enterprise Information Systems. We set the bar. At CAMP, talented individuals collaborate to build innovative solutions that delight and empower our customers. CAMP culture celebrates diversity, embraces chall...

Similar Technical Support Engineer Jobs in India

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Technical Support Engineer-Night Shift

Job Description - Technical Support Engineer-Night Shift

Requirements

About the Company

Similar Technical Support Engineer Jobs in India

Mobile Apps